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Old 05-14-2008, 07:53 AM   #1 (permalink)
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Got a user from the UK that is roaming in Singapore at the moment. he has said that he only receives the first couple of sentences of his emails and cant view any attachments.

I've asked him to go to messages, press the Blackberry button (on the left of trackball) select options, then general options and look for "Auto more" and change to yes.

I've tried to do an enterprise activation and now that is failing. Any ideas what could be causing it?
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Old 05-14-2008, 08:30 AM   #2 (permalink)
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Wirelessly posted (Verizon 8830)

What type of attachments.
I don't know if this relates to BES users but I cant open .docx files.
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Old 05-14-2008, 08:56 AM   #3 (permalink)
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any attachments. its as if only teh header or something of the mail is being downloaded. that's why i tried the automore option.
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