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Old 05-28-2008, 10:16 AM   #1 (permalink)
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Default Address Book Not Replicating In Blackberry

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Hello,

I have come across a problem where for a user , Blackberry Address book and lotus notes address book does not seem to synchronize as both show different . I have already asked the user to turn off and tun on wireless activation , turn off and turn on device etc but unfortunately it does not seem to help. Is there something else that need to be checked . Please let me know.

Thanks
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Old 05-28-2008, 10:51 AM   #2 (permalink)
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Im assuming this is on a BES and not BIS...Correct? If on BES, I have no clue. Sorry.
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Old 05-28-2008, 01:42 PM   #3 (permalink)
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first synchronize the address book in notes. im on a BEZ 4 and Notes 7.0.1,
Open your notes inbox - select - ACTIONS - OTHER - SYNCHRONIZE ADDRESS BOOK in the run agent box. It takes a while for the sync to complete.

If the user already does this and it still wont sync, then delete the Desktop [Sync] service book on the blackberry and have the BEZ resend it to the handheld.
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Old 05-29-2008, 02:41 AM   #4 (permalink)
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Thanks for the quick response, i will try this and let u quickly know on the feedback..Cheers !!
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