BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-28-2008, 10:16 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: Airtel
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Address Book Not Replicating In Blackberry

Please Login to Remove!

Hello,

I have come across a problem where for a user , Blackberry Address book and lotus notes address book does not seem to synchronize as both show different . I have already asked the user to turn off and tun on wireless activation , turn off and turn on device etc but unfortunately it does not seem to help. Is there something else that need to be checked . Please let me know.

Thanks
Offline  
Old 05-28-2008, 10:51 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: May 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 76
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Im assuming this is on a BES and not BIS...Correct? If on BES, I have no clue. Sorry.
Offline  
Old 05-28-2008, 01:42 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Jun 2005
Location: usa
Model: 8100
Carrier: t-mobile
Posts: 53
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

first synchronize the address book in notes. im on a BEZ 4 and Notes 7.0.1,
Open your notes inbox - select - ACTIONS - OTHER - SYNCHRONIZE ADDRESS BOOK in the run agent box. It takes a while for the sync to complete.

If the user already does this and it still wont sync, then delete the Desktop [Sync] service book on the blackberry and have the BEZ resend it to the handheld.
Offline  
Old 05-29-2008, 02:41 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: Airtel
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the quick response, i will try this and let u quickly know on the feedback..Cheers !!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.