BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-05-2008, 04:31 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Mar 2008
Model: 8310
Carrier: T-Mobile uK
Posts: 48
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Home Screen tool tips are missing

Please Login to Remove!

hi everyone,

let me explain my problem, on my manager's blackberry when you goto homes screen and select any of the 5 icons i mean just highlight it, it tells you its name for example if you highlight address book a small tool tip appears saying ADDRESS BOOK,

the problem is i am not getting any tooltip and difficult to know which icons means what without clicking them.

Also i used to get a small icon on my messages folder whenever i get a new mail but that icon is missing,now i couldnt know if a new mail has come.

please help me out.

Thanks in advance

Last edited by nabeel_sheraz : 06-05-2008 at 04:44 AM.
Old 06-05-2008, 08:26 AM   #2 (permalink)
BlackBerry Master
dankarlinski's Avatar
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts

log onto your carriers site and download the latest software for your phone. (Unsupported Browser) thats for USA t-mo. not sure of UK.

update your device if necessary. try a different theme for a while and see if that fixes it (options > theme)

hopefully the update will fix your problem tho
Old 06-05-2008, 08:34 AM   #3 (permalink)
Crimson Tide Moderator
JSanders's Avatar
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,912
Post Thanks: 59
Thanked 241 Times in 180 Posts

I don't think you need to update the OS -- just yet.

First, pull the battery on the device with it powered on. Hold 30 seconds, replace and reboot. See if you Icon names reappear now.

For the New Message Indicator, look at Messages Folder > Options > General Options > Display New Message Indicator = YES.
Old 06-05-2008, 09:20 AM   #4 (permalink)
BlackBerry Extraordinaire
Perfect Storm's Avatar
Join Date: Dec 2006
Location: Ottawa
Model: 8900
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts

What theme are you using would be my first question
__________________ - Photo wallpapers only in BlackBerry Internet Browser - Photo wallpapers sent to your BlackBerry
BlackBerry Themes

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.