06-05-2008, 10:13 AM
Join Date: Jun 2008
Carrier: Vodafone IT
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| | 8310 removes leading 0 when calling on house/office phone numbers
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we're a support IT team for General Electric in Italy.
We have a strange problem with two Blackberries 8310, configured in BES, and using Vodafone IT as line provider.
Both Blackberries remove automatically the leading 0 from the phone number while we made a call to an home or an office number.
For example if we call a contact which number is +390256854897, Blackberry dials automatically the number +39256854897, removing the 0 used for the local area prefix.
Checking for wrong settings the the phone we found all correct.
We have a lot of BB in Italy, also other 8310 ones, which don't experience this problem.
Does someone know how to fix this issue?
Thanks in advance to all.
GE Eus Team