Hi all my curve has decided to crash today. I took it off charge and the egg timer started spinning, the screen would then turn off and the red light come on. this process repeats endlessly. I have tried soft restart, battery out several times etc. just keeps on doing the same thing. Orange said try reflash off the blackberry website. When I reflash though I loose all unbacked up data.
Have I missed something before I **** up my memory with the reflash.

Tech help said if reflash doesn't work it would have to be replaced.

Thanks
JOhn

Wiping and loading a new OS as you describe will lose your current data on the BB. Unfortunately, unless you have a recent backup or routinely sync with outlook (or another) you've left yourself in a vunerable situation.

Good luck.

Here is what you need:
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

how do I either erase the OS or update it if the BB doesn't start at all. Do I take it that by plugging it in to my pc via the usb it is looking at it like an external drive?

Is this locking up a common problem my curve is about 5 months old? and does a software flash normally cure this sort of thing?

Most of my emails are backed up on their respective email servers. it is the usual sms and contacts that couldn't be stored to sim that I will loose.
I don't know why I don't write everything in a paper address book the times I've broken phones and PDAs....

thanks

After you read the instructions on the link I provided, you won't have those questions. JL_cmder is just for the purpose of devices which won't connect.

As far as writing everything down, a 5 minute backup or syncing would be much less time consuming and more useful.

For the endless reboot cycle JL_Cdmer probably won't work.

Use this method:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

hi,
have been though the process several times in the second stage device initialization the program times out due to loosing contact with the device.
tried 5 or so times wont go past that point.
any ideas? otherwise it is a replacement from orange.
is this round and round endless reboot fault common??

thanks

No it's not common.

It usually only happens when you load an incompatible 3rd party application.

I don't have any 3rd party software. I only use it for phone and email.
Back to orange.

Thanks for the advise

I've seen one person post about saving their BB once it hit this cycle and I think it must have been an older model phone. My first 8320 went into this cycle and I was able to almost get the OS to reload, but it ended up dying (only the flashing red indicator light). I ended up having to warranty exchange it.