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Old 06-09-2008, 03:38 PM   #1 (permalink)
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Default Unable to open attachements on BB Curve with Tmobile

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Hi,

I am unable to open any attachements with my email , I do not get an open option when I highlight the attachment or (the even word attachment ), it just treats it as a word.

Please help .

Thanks

FYI , I tried with image/excel sheet (I have gridmagic as well)
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Old 06-09-2008, 03:40 PM   #2 (permalink)
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hover your cursor over the file name, you don't need to select the filename.

press Menu > Open Attachment. Do you have that choice?

If not, you likely need the Attachment Service Book:

How do I resend my service books? - BlackBerryFAQ

IF still nothing, you may need to update or upgrade your OS.
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Old 06-09-2008, 05:45 PM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
hover your cursor over the file name, you don't need to select the filename.

press Menu > Open Attachment. Do you have that choice?

If not, you likely need the Attachment Service Book:

How do I resend my service books? - BlackBerryFAQ

IF still nothing, you may need to update or upgrade your OS.
I'm having a similar problem on Orange. i started a thread about this today also. its a very annoying problem. the only reason i came to blackberry was for the email use.
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Old 06-09-2008, 05:51 PM   #4 (permalink)
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here is my problem:

i get an email with an attachment:



but there is no option to open it:


Last edited by spytim : 06-09-2008 at 05:53 PM. Reason: trying to add images
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Old 06-09-2008, 05:53 PM   #5 (permalink)
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Have you followed the advice posted just above your earlier post, in this thread?
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Old 06-09-2008, 05:58 PM   #6 (permalink)
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yeah i resent the service books but the email is still there, with the attachment that is unopenable.
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