Hi,

I am unable to open any attachements with my email , I do not get an open option when I highlight the attachment or (the even word attachment ), it just treats it as a word.

Please help .

Thanks

FYI , I tried with image/excel sheet (I have gridmagic as well)

hover your cursor over the file name, you don't need to select the filename.

press Menu > Open Attachment. Do you have that choice?

If not, you likely need the Attachment Service Book:

How do I resend my service books? - BlackBerryFAQ

IF still nothing, you may need to update or upgrade your OS.

I'm having a similar problem on Orange. i started a thread about this today also. its a very annoying problem. the only reason i came to blackberry was for the email use.

here is my problem:

i get an email with an attachment:



but there is no option to open it:

Have you followed the advice posted just above your earlier post, in this thread?

yeah i resent the service books but the email is still there, with the attachment that is unopenable.