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Old 06-10-2008, 09:39 AM   #1 (permalink)
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Question BB 8320 keeps turning off when I make a call

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Hi all,

I cant believe Im writting to you again... :( hahaha I whished it was only to say hi!!

I have a problem with my beautiful BB 8320... :( :( :(

It has never worked perfectly..... at first it wasn't that bad... but now I can't stand it anymore, every time I make a call, the BB turns off every 2 minutes or so.. There is no call that I do or receive where my BB doesn´t turn off several times. Im desperate... It is so frustrating.. and if Im driving I have to dial like 4 o 5 times per call... in order to finish a conversation...

Sometimes the BB turns off and it takes about 2 minutes to restart when I click the power key board... other times it turns off and it turns on automatically within seconds :S ... when the BB turns on again I can see a RED X where the signal strenght is, and sometimes a SOS written there.

What is the problem?.. I have tried to use the speakerphone because I thought it was I who clicked the turn off key board by mistake. But it keeps turning off :(

Is the BB that has the problem, or local the phone company here in Vzla?

I want my BB to work fine :( :( :(

Wishing you could help me...
Regards!
Andre
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Old 06-10-2008, 03:46 PM   #2 (permalink)
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Is your battery fully charged???
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Old 07-21-2008, 09:43 PM   #3 (permalink)
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yes, the battery is fully charged.

I talked with the store and Im going to return the BB for a new one. The store has amaizing customer service. They have aswered each mail I have sent.
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