i know there is a significant issue with using bluetooth headsets during UMA (hotspot, wi-fi) calls. the result is the same amongst all users with the issue, "calls initiated over UMA with a BT headset result in failure to connect, phone reverts to EDGE mode". all other connections with BT work as normal.
i had the issue with my new 8320 when paired with my Jabra BT8040. i then borrowed my brother's Motorola H375 and had the same problems. i went to my local T-Mobile store to see if they were aware of the issue and to start playing "musical headsets" until i found one that worked. the CS agents were unaware of the issue, but they called tech support which did. in a desperate attempt to help me, the tech on the line then called RIM while i waited and gave me a list of all headsets that had been specified in complaints related to this issue. the RIM rep then called us directly to say that he uses UMA without issue with a Plantronics Discovery 655. i decided to buy the Blackberry branded Plantronics Discovery 655+ instead, assuming since it is Blackberry branded, it should increases my chances. it works like a charm.
as some of us know, reverting back to an older OS can resolve the problem, but with the caveat of decreased functionality or living with an older bug. we also have our fingers crossed that the 4.5OS will fix the issue once released. so i would like your help in starting a definitive list to help others be able to more assuredly get a BT headset that will be compatible. please list the headset(s) you have used that either worked or didnt work.
i will come by often and update the list in this post so the info stays easy to find. there will be a list for the "i have one, it works" and a list for "i tried it and it doesnt". i will also include the list i received from RIM and T-Mobile of known incompatible headsets.
* according to RIM and T-Mobile
# only one confirmed user Most likely will not work:
Samsung WEP410* Likely to work properly:
Aliph Jawbone 2# (may have issue, refer to Post #4
Plantronics Voyager 220
Plantronics Voyager 520
Plantronics Discovery 640#
Plantronics Discovery 655 (AH date code or higher)
Plantronics Discovery 665
Plantronics Discovery 815#
just doing what i can to give back as this forum has helped me out immensely with its huge archive. hopefully this list will help out at least one person. thanks again, forum people!