BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-16-2008, 02:49 PM   #1 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8310
PIN: N/A
Carrier: ATT
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8310 Not turning on

Please Login to Remove!

I just tried to install the new 4.5 OS from this here website and when it got almost finished it gave me an error.

My DM would not read my BB, but my phone would turn on but the OS was black and white and not fully installed.

It was missing pieces.

Then I tried to uninstall it and re-install it and it said error again.

Now it would turn on and the light just blinks red.

Any help?
Offline  
Old 06-16-2008, 03:01 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Welcome to BBF

You should have posted with your first problem. Black and white icons just means that the theme you were using previously is no longer installed. It's usually simple to change themes and all would have been fine.

Now, with just a blinking light, you're going to need to follow the instructions here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

or more than likely this will be required:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
Offline  
Old 06-16-2008, 03:30 PM   #3 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8310
PIN: N/A
Carrier: ATT
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I get this:

A fatal error has occurred while updating your device's software. Please try again.

Device communications error encountered. [A:0x00000025]
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.