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Old 06-17-2008, 08:15 PM   #1 (permalink)
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Ok I have the 8330 from Sprint and I downloaded the Sprint connection software and I run the Blackberry desktop manager and the phone connects to the BDM but it does not connect to the Sprint software and Sprint dont know anything about cell phones, so I need to know if anyone has done this and if so how.

Please help
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Old 06-17-2008, 09:08 PM   #2 (permalink)
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Which connection software did you download? I recently downloaded Sprint SmartView and it works like a charm.

Wait, I see you have an 8330. Are you using a BES data plan or the BIS plan? Tethering is not included in the BIS plan - its an extra $15.
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Old 06-17-2008, 09:46 PM   #3 (permalink)
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Originally Posted by juwaack68 View Post
Which connection software did you download? I recently downloaded Sprint SmartView and it works like a charm.

Wait, I see you have an 8330. Are you using a BES data plan or the BIS plan? Tethering is not included in the BIS plan - its an extra $15.
Ok I just downloaded the Sprint SmartView and it works great, Sprint Blackberry support does not know what they are doing.
Thank you for your help
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Old 06-17-2008, 09:47 PM   #4 (permalink)
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Glad it works for you .
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Old 06-17-2008, 09:52 PM   #5 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
Which connection software did you download? I recently downloaded Sprint SmartView and it works like a charm.

Wait, I see you have an 8330. Are you using a BES data plan or the BIS plan? Tethering is not included in the BIS plan - its an extra $15.
Are you telling me that with simply everything and $20 for BES I can tether at no additional charge?
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Old 06-17-2008, 09:54 PM   #6 (permalink)
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That one I'm not sure about. We don't use the simply everything plan on any of our devices at work. I know the standalone BES plan includes it. I would bet the $20 add on doesn't, but someone else may know for sure.
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Old 06-17-2008, 09:55 PM   #7 (permalink)
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That one I'm not sure about. We don't use the simply everything plan on any of our devices at work. I know the standalone BES plan includes it. I would bet the $20 add on doesn't, but someone else may know for sure.
Thanks. You already know more than the average person at Sprint!
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Old 06-17-2008, 09:56 PM   #8 (permalink)
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Old 06-17-2008, 10:09 PM   #9 (permalink)
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Tethering is not an option for Simply Everything plans - only the BES buy up is.
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Old 06-17-2008, 10:14 PM   #10 (permalink)
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Tethering is not an option for Simply Everything plans - only the BES buy up is.
I have had a couple of people at Sprint tell me that as of June 15 it can be added for $15. My fear is that most Sprint employees tell a different story. I am afraid of the inconsistency but otherwise would like to try it. My understanding is that the network is fine, but the employees generally are the problem.

I have also had a couple people tell me that BES includes tethering.

So here I sit using Verizon, which has generally been fine. But I would love to save money and would occassionally enjoy the GPS as well.
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Old 06-18-2008, 12:59 AM   #11 (permalink)
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OK I have the $99 Everything plan from Sprint and I called them today and some lady said that they can now add the tethering for $15 extra so I did.
Warning do not ask for tech support because they dont know what they are doing and they told me that the lady made a mistake by adding that feature.
So just get the tethering feature added to your account and go to Sprint PCS Software: Sprint PCS Connection Manager Software from Sprint and choice your operating system and download the Sprint Smart View and thats all you need to use the phone as a modem.

Also I did a speed test and I'm getting 1025kb/s downloand and 120kb/s upload and love it.

Good luck
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