BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-19-2008, 10:00 AM   #1 (permalink)
Knows Where the Search Button Is
 
LUNARAY's Avatar
 
Join Date: Jun 2008
Location: Nehalem, Orygun
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 36
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Moved to Vista, but my BT problem persists

Please Login to Remove!

Hello,

I joined this Forum because I was having trouble getting Bluetooth to work with my BB. I was using XP then and the problem was that in Desktop Manager/Options/Connection Settings, the "Enable Bluetooth" section was greyed-out so that I couldn't configure it. I was told by someone here that I couldn't use the software that came with my Motorola PC850 BT USB adapter, I would need to use the native Windows driver instead, and that was why the BT configuration panel was greyed-out. I verified this by going to BB's Knowledge base and I found a document that told me the same thing.

Well by then I was kinda' frustrated, so I decided that maybe if I upgrade to Vista, all my BT problems would go away. So I installed Vista Home Premium and instead of using Motorola's driver & software, I just plugged the adapter in and I let Windows find it and install its' driver. That went smooth, it installed it and told me that my device was ready to use, then I checked in Device Manager just to be sure that it was there and it was, and it said that it's working properly.

So I opened Desktop Manager/Options/Connection Settings, and the BT configuration is still greyed-out so that I can't put a check mark next to "Enable Bluetooth". Besides that, I don't have a Bluetooth icon in Control Panel, like I've been told there should be.

So I am lost again! Maybe the Motorola PC850 adapter isn't compatible with a Blackberry, but I've looked for info on the web about that and I've read that it is.

Guess my next step is to call Motorola, I haven't done that yet.

Any suggestions?

Thanks,
Ray
Offline  
Old 06-19-2008, 12:18 PM   #2 (permalink)
CrackBerry Addict
 
kurrupt_1's Avatar
 
Join Date: Sep 2005
Location: SoCal
Model: 9700
OS: 5.0.0.979
PIN: 2159FC90
Carrier: T-Mobile
Posts: 606
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Bump
__________________
If you can't do it on one wheel, try harder!
Offline  
Old 06-19-2008, 02:29 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2005
Location: Bay Area
Model: 9650
Carrier: Sprint
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You need to install the Bluetooth stack to enable this. Windows doesn't install their own driver because computers/laptops usually install third-party Bluetooth drivers. Your Motorola software should work. If that doesn't try doing a Google search for: Toshiba Bluetooth stack Windows Vista

Try installing and see if that works. Keep us posted.
__________________
To Bold-ly go where no man has gone before...
Offline  
Old 06-19-2008, 02:34 PM   #4 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by LUNARAY View Post
So I installed Vista Home Premium and instead of using Motorola's driver & software, I just plugged the adapter in and I let Windows find it and install its' driver.
You still need to verify that this is the MS driver. The RIM document might not explain how to confirm but I know you can search here or Google it. Just because Vista selected a driver automatically doesn't mean that it used the MS Bluetooth stack. Every version of Windows ships with a number of drivers for various manufacturers.

In general, when troubleshooting it's best to minimize the variables involved. Tossing Vista into the mix probably wasn't the best choice but I think it should work. Good luck with it.
Offline  
Old 06-19-2008, 02:36 PM   #5 (permalink)
Knows Where the Search Button Is
 
LUNARAY's Avatar
 
Join Date: Jun 2008
Location: Nehalem, Orygun
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 36
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by nrivas View Post
You need to install the Bluetooth stack to enable this. Windows doesn't install their own driver because computers/laptops usually install third-party Bluetooth drivers. Your Motorola software should work. If that doesn't try doing a Google search for: Toshiba Bluetooth stack Windows Vista

Try installing and see if that works. Keep us posted.
Thanks I'll try that, but now I have a new, bigger, problem! I called Microsoft to see if I could get some help from them and they're telling me that the copy of Vista I just bought from "Staples" is invalid! Grrrrrrrrrrrr!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.