06-20-2008, 05:12 AM
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| | 8310 "gprs" to "GPRS" Assistance.
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Hello all... I seem to have been registered here for some time - but can't remember posting before - hope the post is appopriate to the Forum.
I've had an old 7290 connected to Orange (in the UK) for about three years and everything worked swimmingly. I was given a brand spanking new 8310 Curve handset last week which was locked to Vodafone.
I got the handset unlocked to all networks - this was achieved by using a thin Tornado card that sits under the SIM, and have put my Orange SIM in there. Without doing anything at all with software, I would have expected the handset to show "GPRS" when you turn on the wireless radio.
Instead it shows "Searching for network", "GSM" then "gprs"... which obviously means that I am limited. I took my SIM back out and put it into the 7290 and get "GPRS" again - so I am confident the SIM is OK and is obviously set up for Blackberry as I've been using it for 3 years.
I know one other person in my company (another location, so I can't just check with their SIM) who has done the exact same as me - got an 8310, had it unlocked and continued to use their Orange SIM and the Orange service.
I phoned Orange, and they asked me to do the battery replace, they asked me to turn data connection off and on, they said they could see the handset coming up and connecting but it just wouldn't go to "GPRS". They then said something about a "profile 14" and a "profile 20" SIM card, but then backtracked from that, saying it shouldn't be an issue. Reasonably they don't wish to support me further because it's not an Orange-branded handset.
Does anyone have any insight into why my 8310 handset could not be getting "GPRS"? Could it be the handset itself? (I shall test it with a Vodafone SIM if I can) Could it be the Tornado unlocking mechanism at fault? Could it actually be something at the Orange side? Is there much else that I should be thinking about here?
I'd appreciate any further guidance. I would love to get this working, it is a very swish device.