BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-20-2008, 06:52 AM   #1 (permalink)
New Member
 
Join Date: May 2007
Model: 8310
OS: 4.5.0.69
PIN: N/A
Carrier: Vodafone UK
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Documents To Go: Word To Go access error

Please Login to Remove!

Having installed OS 4.5.0.37 (Voda DE) and upgraded Docs To Go to the Premium Edition v.1.002(011), I cannot open files or create new files with the Word To Go module.

When selecting the Open a File option, I receive the following 2 errors:
1. "The application WordToGo has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy"
2. "Permission to your files was denied. Please configure your application permissions appropriately."

When selecting the Create a new file option, the aforementioned firewall error appears twice, followed by "Permission Denied" error.

* The other two modules - SlideshowToGo and SheetToGo - work just fine ;
* all my security permissions are set to Allow;
* IT Policy is the default one that came on the device (Vodafone UK) - no further policies applied by the BES;

Has anyone encountered similar behavior, or has any tips?

Thanks in advance.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

SIEMENS 6ES5340-3KB21 MEMORY MODULE 6ES53403KB21
$375.0
SIEMENS 6ES5340-3KB21 MEMORY MODULE 6ES53403KB21 pictureFANUC MEMORY MODULE BUBBLE A16B-1211-0090
$675.0
FANUC MEMORY MODULE BUBBLE  A16B-1211-0090 pictureZiraki Memory Foam Cover for Chair Armrests Pillow - Office Desk Armrest Cushion
$12.99
Ziraki Memory Foam Cover for Chair Armrests Pillow - Office Desk Armrest Cushion pictureMemory Card Readers ACR38U-ND PocketMate II
$22.52
Memory Card Readers ACR38U-ND PocketMate II  pictureALLEN BRADLEY 1785-MS 8K RAM MEMORY MODULE (REPAIRED) *NEW IN BOX*
$38.0
ALLEN BRADLEY 1785-MS 8K RAM MEMORY MODULE (REPAIRED) *NEW IN BOX* picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.