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Old 06-20-2008, 06:52 PM   #1 (permalink)
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Default Quick help needed: my email password is too long?

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Hey guys, my student email address is a a passphrase that has to be a minimum of like 15 or so characters long. I just bought a Curve(verizon) and I can't sync my email address because the password is too long. What can I do, this is a big reason why I bought the device
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Old 06-20-2008, 06:54 PM   #2 (permalink)
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I wasn't aware of a password length limitation.
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Old 06-20-2008, 07:08 PM   #3 (permalink)
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my password is 18 characters and it cuts off at 15 I think...
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Old 06-20-2008, 07:10 PM   #4 (permalink)
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Are you entering this on the BB or on the BIS webpage on your PC?
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Old 06-20-2008, 08:22 PM   #5 (permalink)
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i was able to shorten my password to 15 characters, so now it does fit. i checked from my computer to see if the new password worked and it did. However, when i tried to set it up again on my blackberry, it says unable to process. I set up two other mail accounts with no problem at all. The only difference here is that this email is a .edu instead of a .com

Anyone know what to do?
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Old 06-20-2008, 08:23 PM   #6 (permalink)
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More than likely you can't "pop" your school mail. Get together with the IT department at school and I'm sure they can fix you up.
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