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zvarro 06-24-2008 12:00 AM

slooooowwww sync with outlook
 
hi all,

over the weekend i bought a blackberry curve from att, so i could throw away my ancient hp jornada 560 pocket pc. i like the interface of the blackberry and pretty much everything about it, but one thing is a letdown:
when i sync with outlook, it takes 30+ seconds every time. is this everyone's experience? my ancient hp jornada would sync in less than 5 seconds. seems that the blackberry software checks everything all the time, so that even when there's only one change, such as a single new task, it still takes 30+ seconds. VERY ANNOYING. Any suggestions on how to speed this up? thanks

ps: also, my ancient pocket pc would sync on the fly. Meaning that as long as the device was connected, and I typed a new appointment or new anything into outlook, it would automatically get transferred to my pocket PC in under 1 second, without me having to click a sync button or do anything. Blackberry also doesn't seem to do this. any suggestions? The blackberry device itself is awesome, but if syncing is really this awkward, i might have to consider a palm centro... thanks for any feedback!

JSanders 06-24-2008 12:11 AM

30 seconds? try 2-3 minutes on mine with contacts and calendar items taking most of that, according to the updates.

You will need a BES setup for your BB if you over the air sync of the address Book and Calendar, etc.

If it is not what you need to serve your purposes, I do suggest you do you do a little more research before committing yourself to deeply into the BB world.

zvarro 06-24-2008 12:20 AM

hi,

Well, i'm not sure it is what i need. and i don't know what BES setup is. all i want to use it for is an organizer. to keep all my contacts, calendar appointments, task list, notes (memo pad). I don't even need it for email or internet. that's all. But I can't stand how long it takes to sync. Understand, i'm not saying this because I advocate PocketPC or windows mobile, but how can it be that my Pocket PC which is over 5 yrs old, took 5 seconds to sync the same amount of data that the blackberry takes over 30 seconds to sync? And how could technology over 5 yrs old sync real time on its own every time i wrote something new in outlook, and blackberry desktop manager doesn't seem to be capable of immediately syncing automatically when a change is made either on the device or in outlook (while connected to PC). that doesn't seem to make sense. Any way to sync faster? by the way, I'm using v. 4.5 of the desktop manager, downloaded from the blackberry website, and usb connection to PC.

JSanders 06-24-2008 12:27 AM

We have a FAQ here that will help you
BlackBerry Glossary - BlackBerryFAQ

For your other issues, you just need to decide what is best for you. I guess yours are the reasons that RIM stock is doing so horribly.

How often are you syncing, every five minutes? Do it once a day.

Honestly, an open mind might benefit you here some in adapting to a new device, technology and such. And if it is not what you need, enjoy your WM.

zvarro 06-24-2008 12:32 AM

anybody know how palm centro sync speed compares with BB and PocketPC?

Sith_Apprentice 06-24-2008 12:33 AM

You need to figure out what you are looking for in terms of a device. Is it purely the sync? And your best bet for a comparison is to go to sites dedicated to that product line. While many users here have used other devices, being that this is a BLACKBERRY forum, you will find that most are a bit biased.

Sith_Apprentice 06-24-2008 12:36 AM

I can tell you however that with thousands of calendar entries and thousands of contacts it takes about 10-15 minutes to perform the sync. With a BES its whenever changes are made, so near instantaneous.

zvarro 06-24-2008 12:52 AM

I apologize for my ignorance but i don't exactly know what BES is. I just looked it up and know it stands for BB enterprise server. So i think this is probably something a company has and allows employees who all have blackberries to use? so if i'm an individual just syncing with my PC, then BES is not an option. True?

Because if it allows intantaneous sync that i'm used to, then that's what i would want. i don't sync every 5 minutes, but it's annoying if i do it 10 minutes before i go to sleep, and then remember 2 minutes later that i need to add a new appointment or task which i enter in outlook (because it's much easier to type on a computer keyboard), and then have to re-sync for another 30-45 seconds. and as my contacts etc grow, this will only get longer. that's why i think intantaneous sync is important.

so anyway, if i'm using USB to PC connection, then am i stuck with this slow sync speed, end of story?

Sith_Apprentice 06-24-2008 12:54 AM

How many records are you attempting to sync and what version of Desktop Manager are you using on what PC OS? And you can always enable Bluetooth sync as well, so that your device will sync every time it comes in range of the PC

zvarro 06-24-2008 01:02 AM

270 address book, 200some calendar items, 20some tasks, 10-20 memo pad items. that's it. my PC doesn't have Bluetooth. but even if it did, would syncing be intantaneous through that? Using v. 4.5 of desktop manager, and windows XP.

Sith_Apprentice 06-24-2008 01:03 AM

downgrade from 4.5 to either 4.3 or 4.2 sp 2. Those versions are much faster in my experience.

JSanders 06-24-2008 01:45 PM

Quote:

Originally Posted by zvarro (Post 984382)
270 address book, 200some calendar items, 20some tasks, 10-20 memo pad items. that's it. my PC doesn't have Bluetooth. but even if it did, would syncing be intantaneous through that? Using v. 4.5 of desktop manager, and windows XP.

No, it won't be instantaneous unless you connect with a BES server.

Dawg 06-24-2008 01:50 PM

wow a whole 30 seconds geez it takes me longer than that to take a leak. You need to have real expectations. If you cant spare a minute or so to sync a device then you are too OCDed

tuanle 06-24-2008 02:44 PM

Quote:

Originally Posted by Dawg (Post 985247)
wow a whole 30 seconds geez it takes me longer than that to take a leak. You need to have real expectations. If you cant spare a minute or so to sync a device then you are too OCDed

Point taken, but the OP is saying that his 5 yr old device can sync faster than the newer blackberry. Shouldn't newer devices sync much faster with better technology?

tuanle 06-24-2008 02:48 PM

Quote:

Originally Posted by zvarro (Post 984363)
anybody know how palm centro sync speed compares with BB and PocketPC?

My Palm Treo 650 takes even longer than the blackberry. I imagine the Centro would be similar to the Treo

JSanders 06-24-2008 02:54 PM

The user and is comparing apples to oranges. If they need instantaneous sync, the BB provides that If the user doesn't want to pay for it (BES), that is their choice.

zvarro 06-24-2008 08:18 PM

OK, some people seem to be taking this personal, perhaps can't handle the truth? Which is that a 5+ yrs old device is leaps and bounds better at syncing through USB than today's blackberry. "tuanle" you are right, it is RIDICULOUS that the BB has to take that long to sync. And actually "Dawg", I timed it today, it takes a minute and 20 seconds, which is a complete joke. Does it take you that long to take a leak? So "Dawg", I do have realistic expectations, which is for technology to keep moving forward, rather than backwards, i.e. for today's blackberry to sync faster, not WAY slower than a device over 5 yrs old.

So now that we got that out of the way, and you guys criticizing me can stop your denial and admit that this IS a problem with the BB, can someone please tell me how one goes about getting BES? and if a personal user like myself can get it (i.e. outside of a company) then how much does it cost? does it work with MS Outlook? thanks.

Dawg 06-24-2008 08:28 PM

its not a problem for anyone but you. My BB will run circles around your 5 year old device. And usually it does take me that long to take a leak. Its not ridiculous at all. I sync 480 contacts and countless appointments and it takes less than a minute I can live with that any day.

Sounds like you need to stick with your outdated PDA and leave this device to the big boys.

zvarro 06-25-2008 09:08 PM

so,

"Sith apprentice" made the only worthwile suggestion here, which was to downgrade from 4.5 to 4.3. I did this, and the sync speed improved dramatically. Went from 1 minute 20 seconds to just 20 seconds. This is now acceptable, although it is still annoying that the device doesn't automatically sync when a change is made on the PC.

mmorse 12-10-2008 03:56 PM

Sync every N Minutes
 
So, is it possible to sync a Blackberry every N minutes automatically while it is docked with USB rather than having to tell the user to press 'Syncronize Now' ?

- MM

Thanks


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