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Old 06-24-2008, 03:04 AM   #1 (permalink)
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Default Unable to delete selected messages

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There are some messages in the handheld which could not be deleted, i.e after deletion the message remains in the folder. The same messages has been deleted from Lotus Notes mailbox.

I've tried deleting it at the saved folder as well as reset thru the removal of battery without any success. Anybody can help? Many thanks!
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Old 06-24-2008, 03:24 AM   #2 (permalink)
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Quote:
Originally Posted by Kingfisher7 View Post
There are some messages in the handheld which could not be deleted, i.e after deletion the message remains in the folder. The same messages has been deleted from Lotus Notes mailbox.

I've tried deleting it at the saved folder as well as reset thru the removal of battery without any success. Anybody can help? Many thanks!
Hmmm...strange indeed...

Did you try a battery pull..? Might work..


Ray
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Old 06-24-2008, 08:44 AM   #3 (permalink)
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There's an article in the support section at Blackberry.com that explains methods for dealing with such messages. I've had pretty good luck using the backup utility in DM method -- backup messages, wipe message db on BB, restore messages and then delete in a nutshell.
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