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Old 06-26-2008, 05:16 AM   #1 (permalink)
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Default Help: Update Software Backup Restore BES

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Ok so I want to update my phone but every time I do it messes up.
I usually backup phone.
Then update software
Then restore phone
Then do the Enterprise activation

This allot of times puts double contacts and emails in my phone.

Am I doing something wrong or is a setting wrong? Do I need to do enterprise then restore back up file?

Thanks in advance!
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Old 06-26-2008, 05:44 AM   #2 (permalink)
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In your process, you're essentially restoring the phone three times. Once during the upgrade (backup/restore happens automatically), once manually, and then once again as part of the Enterprise Activation (BES Wireless Backup).

Try just doing the upgrade (which does backup/restore) and then your Enterprise Activation when it's completed.
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Old 06-26-2008, 07:01 AM   #3 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
In your process, you're essentially restoring the phone three times. Once during the upgrade (backup/restore happens automatically), once manually, and then once again as part of the Enterprise Activation (BES Wireless Backup).

Try just doing the upgrade (which does backup/restore) and then your Enterprise Activation when it's completed.
Ok thank you very much I will try this!
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