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Old 06-30-2008, 02:03 PM   #1 (permalink)
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Default What if i were to call Verizon and tell them i'm switching to Sprint?

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has anyone tried this? i've had verizon for 3 years and sprint never ran through my head but now that i have the Curve and i'm paying the $99/mnth for 900 minutes i noticed that Sprint has everything for $99/mnth. Would or could Verizon do anything about me wanting to leave them for a different company? I actually wouldnt leave them in the long run cause Sprint gets horrible service out in my neighborhood.
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Old 06-30-2008, 02:05 PM   #2 (permalink)
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You can try it, they might care, and transfer you to a retention department.

Leave that last sentance above, out of the conversation.
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Old 06-30-2008, 02:12 PM   #3 (permalink)
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You can try. I was with nextel a couple years ago and before the end of my contract I threatened to leave because their phones were too expensive to upgrade. It took a couple conversations with people but they gave me 2 blackberry 7100i's for $200 to stay which of course I accepted knowing that I wasn't really going to leave anyway. This was prior to the merger with sprint. It was alot easier to negotiate before the merger.

What you have to prepare for as well is if Verizon says "okay, well sorry you feel that way and it was nice having you as a customer." That of course probably won't happen but I've heard it has.
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Old 06-30-2008, 05:52 PM   #4 (permalink)
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Most companies now allow you to modify your terms without affecting the length of the contract. Have you asked if Verizon has a program similar to what Sprint's now offering (I think they do, with a few differences)? I'd start there. You might find you can get what you want without threatening to leave.
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Old 06-30-2008, 05:54 PM   #5 (permalink)
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and its not really every thing there is no MMS or tethering.
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Old 06-30-2008, 06:14 PM   #6 (permalink)
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Just one question. Why would you even consider leaving a carrier that provides you good service for another which provides horrible service? Are you that cheap or are you just trying to leverage a better deal?

What would you do if they say go ahead and leave?
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Old 06-30-2008, 07:36 PM   #7 (permalink)
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Perhaps things have changed, but generally speaking, Verizon will call your bluff and have your line disconnected before you can say "I was just kidding". They don't play the retentions game.
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Old 06-30-2008, 07:44 PM   #8 (permalink)
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I agree I pitched a fit two weeks ago about something on my account and they didnt even transfer me to retention they said i can cancel your plan right now.
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Old 06-30-2008, 08:28 PM   #9 (permalink)
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Quote:
Originally Posted by Dawg View Post
I agree I pitched a fit two weeks ago about something on my account and they didnt even transfer me to retention they said i can cancel your plan right now.
Yes, but I had a legitimate beef with something on my bill and they took care of it lickety-split. I didn't have to threaten leaving them.

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* I did leave them later for an unrelated reason.

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Old 06-30-2008, 10:08 PM   #10 (permalink)
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Yup, thats mainly why you get less minutes for the same price at big V, you're paying for coverage.
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Old 06-30-2008, 10:11 PM   #11 (permalink)
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Quote:
Originally Posted by rosie684 View Post
has anyone tried this? i've had verizon for 3 years and sprint never ran through my head but now that i have the Curve and i'm paying the $99/mnth for 900 minutes i noticed that Sprint has everything for $99/mnth. Would or could Verizon do anything about me wanting to leave them for a different company? I actually wouldnt leave them in the long run cause Sprint gets horrible service out in my neighborhood.
I have Verizon and it is $129.99 for the plan with unlimited minutes and data including BES. It does not include tethering, texts, or navigation. Sprint doesn't include tethering at $99 and you have to pay $20 for BES. So, other than navigation/gps, you only pay $10 more for way better service.

The tethering is $15 on either one and as mentioned above, you can't do MMS on Sprint BB Curve.
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Old 06-30-2008, 10:24 PM   #12 (permalink)
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How do you get tethering for $15 at Verizon?

I have a $30 internet plan on the phone and when I hooked it up to the laptop I learned that it would be an extra $30 a month to use it that way. I only planned to use it as a backup, but still wasn't happy.

I was told at the Veriszon store that I was correct. To use the phone as a tethered modem is essentially the same as their wireless usb, $60 a month for unlimited.

Jason
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Old 06-30-2008, 10:37 PM   #13 (permalink)
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Quote:
Originally Posted by jlmemt View Post
How do you get tethering for $15 at Verizon?

I have a $30 internet plan on the phone and when I hooked it up to the laptop I learned that it would be an extra $30 a month to use it that way. I only planned to use it as a backup, but still wasn't happy.

I was told at the Veriszon store that I was correct. To use the phone as a tethered modem is essentially the same as their wireless usb, $60 a month for unlimited.

Jason
I signed up for it a while ago and have made changes since and not had any questions.I am not sure if it has changed. You might ask that.
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Old 06-30-2008, 11:25 PM   #14 (permalink)
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Quote:
Originally Posted by joeygator View Post
I signed up for it a while ago and have made changes since and not had any questions.I am not sure if it has changed. You might ask that.
Tethering + Blackberry = $60 on Verizon

BIS or BES, they adjust the cost of Tethering to make up.

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Old 07-01-2008, 12:26 AM   #15 (permalink)
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Quote:
Originally Posted by jlmemt View Post
I was told at the Veriszon store that I was correct. To use the phone as a tethered modem is essentially the same as their wireless usb, $60 a month for unlimited.
"unlimited" in verizon's world means 5gb. boo.


like a couple others have already said, be ready to jump ship if you threaten to cancel... verizon will cancel you in a heartbeat, especially if you're in the middle of a contract. if you know you get crap reception with sprint in your area, verizon's call center agents know that too and will likely call your bluff unless you're out of contract.
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Old 07-01-2008, 06:16 AM   #16 (permalink)
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Quote:
Originally Posted by hnsimpson View Post
Tethering + Blackberry = $60 on Verizon

BIS or BES, they adjust the cost of Tethering to make up.

-simpson
I pay 29.99 +15.00 = 44.99 for BB and tethering

Quote:
Originally Posted by oakie View Post
"unlimited" in verizon's world means 5gb. boo.

.
So does sprint and I bet you will see more carriers going to this as well.
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Old 07-01-2008, 06:28 AM   #17 (permalink)
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Sprint isn't that bad. The customer service reps ruin it for them. As far as the service, is been great for me at least out here in California. But out of my experience 3 out of 5 times I've dealt with a decent customer service rep. Sprint also has a community forum, like here, where you can post issues and a sprint employee replys back. I actually use that option quite a bit and have issues resolved that way.

"phone as modem" option on sprint is $15 extra with any plan. I've had that for years and its a good service to have verses paying for internet service where its not free. Unfortunatly if you have the $99 unlimited plan it is $15 extra, but worth it verses $60 at verizon, as posted earlier.

Even though carriers are starting to have 5gb caps on data services, I think only the abusers will hear anything about it. If your constantly hitting 5gb every month, then I can see the carrier saying something.
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Last edited by Baldie : 07-01-2008 at 06:32 AM.
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Old 07-01-2008, 07:09 AM   #18 (permalink)
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Quote:
Originally Posted by Baldie View Post
Sprint isn't that bad. The customer service reps ruin it for them.
Their retentions department is great though. I guess it would have to be given Sprint's current dilemma. Anyway a friend of mine has Sprint and they wouldn't give him the discount price on a new phone. He got sent to retentions, when he said he was going to leave, they gave him the phone for the subsidized rate. I guess that is the advantage of being on the #3 carrier.
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Old 07-01-2008, 07:28 AM   #19 (permalink)
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It is really all about coverage in the end. Sprint and TMO are the number 3 and 4 carrier in the market and are being more aggressive with lower rates, etc, to try to build market share. However, their cheap plans are still way more expensive when you have no connection! I tried TMO just to see a couple years ago. No signal at my house, no signal at my office. I gave it back.
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Old 07-01-2008, 09:38 AM   #20 (permalink)
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Quote:
Originally Posted by Dawg View Post
I pay 29.99 +15.00 = 44.99 for BB and tethering
Nice. Sounds like you are getting a deal.

I called a couple of times to add on to my account and was repeatedly given the $29.99 + $29.99 for BIS + Tethering.

They told me that with BES (@ $44.99) the price of tethering dropped to $14.99.

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