Originally Posted by fireboy
Okay, try these basic things. Try another usb port on your pc. If that doesn't work look at the cable itself, is it in good condition? I ran one over with my chair once and it wouldn't connect. Have you tried another cable? Finally look at the curve usb port, is it clean-nothing in it?
With it being droped a few times it really could be anything, right now I am just attempting the basics.
Also does your company have a protection plan?
Tried that. Got it charging off a wall charger right now. Been close to an hour but still nothing.
We do have insurance but I am not sure they would replace it, but I don't see why they wouldn't.
Originally Posted by JSanders
Before anything drastic... let it sit and charge for one hour plus. Then attempt to turn it on or pull the battery to reboot. On these devices, 20-30 minutes won't get much of a charge to boot.
I will let it charge alittle longer and then see what happens, if not I guess I will have to call tmobile and see what they. I hate going through there blackberry testing.