So i downloaded the latest 4.3 version of DM, but i install it and its NOWHERE to be found in my computer..Please help!


Thanks in advance

Have you verified it was installed by going to your Control Panel/Add Remove Programs? Do a "Search" in your computer for "Desktop Manager" and see if it turns up and where.

its not there.. but im SURE i went through the instalation.. and it just wont work :\

I would try uninstalling the old version, restart the computer and try 4.3 again with the phone not connected.

Try looking here:

C:\Program Files\Research In Motion\BlackBerry

If you don't have that folder then it didn't install. Try again and see what happens.

Good luck!

i did but it doesnt seem to install.. im worrid..can sum1 give me a link to it.. maybe i got a bad 1..

i tried conected and not conected.. nothin happens, and that BLACKBERRY folder isnt in the research in motion foler..

Sounds like something went wrong with the install then.

Have you tried installing the older version from the CD that came with the phone and see if that works? If that works, just try downloading the new version again.

My phone didnt come with a CD it was used. but when i plug in the USB it charges fine. and it connects to my computer fine.. its just a problem with DM

Did you maybe install Device Manager instead of Desktop Manager? Go download again and make sure you are downloading Desktop Manager and not Device Manager.

what JC said. It sounds like you downloaded the Device Manager package, not the Desktop Manager. This will give you the drivers, but not the interface.

Yah that was it! BUT!... Now my DM wont detect my Blackberry for some reason.. my computer does but not DM

Try rebooting the PC and the BB. Also, install the OS for your BB.

what OS?

rebooted both. still nothin

Install the OS that matches the OS on your handheld. Look in Options >About to find the OS version. Then install the same version from here:

BlackBerry Operating System Downloads - BlackBerryFAQ

so i need to instal 4.3.0.127 in my computer as well?

yes.

ill give that a try! THANKS ALOT JC YOU ROCK!