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Old 07-15-2008, 12:26 PM   #1 (permalink)
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Exclamation Remove 8320 password keyboard lock..

Please Login to Remove!

I just got the 8320, is there any way to disable having to enter a password to unlock your keyboard? Thanks.
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Old 07-15-2008, 12:29 PM   #2 (permalink)
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Wirelessly posted (TMO 8120 4.5.0.52)

Is it from your company on a BES server? If so then no.





If it is yours then you can go to Options > Security Options > General Settings and disable password.

Last edited by TroyDBrown : 07-15-2008 at 12:31 PM.
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Old 07-15-2008, 12:37 PM   #3 (permalink)
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Got the blackberry online. I am currently getting it unlocked. When I go into Security options> general settings; the only thing it says is Password: Enabled, with a little red lock next to it, and it wont let me hit disable, the only things I am allowed to do are Change password, Wipe handheld, Verify security software, and save.
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Old 07-15-2008, 12:46 PM   #4 (permalink)
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Quote:
Originally Posted by mrc00l88 View Post
Got the blackberry online. I am currently getting it unlocked. When I go into Security options> general settings; the only thing it says is Password: Enabled, with a little red lock next to it, and it wont let me hit disable, the only things I am allowed to do are Change password, Wipe handheld, Verify security software, and save.
It sounds as if the blackberry was previously on a BES and it is locked out from an administrator. I'm not positive on how to help you out, but I would imagine that a handheld wipe would eliminate those settings, but be sure to backup the device before you take any steps that are that drastic. Hope you find a solution!
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Old 07-15-2008, 12:47 PM   #5 (permalink)
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Actually, a wipe will not remove the IT Policy that is on the device. But this will:

Remove IT Policy - BlackBerryFAQ
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Old 07-15-2008, 12:48 PM   #6 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
Actually, a wipe will not remove the IT Policy that is on the device. But this will:

Remove IT Policy - BlackBerryFAQ
I apologize for the bad advice, I wasn't positive on what to do but I figured that is something to always keep in the back of your mind. Hope that works out for you.
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Old 07-15-2008, 12:50 PM   #7 (permalink)
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Thanks for the help guys. I just found this : Remove IT Policy

Would I be able to use jl cmder to reset to factory as stated in the above post, or would I have to go through all the policy.bin steps?
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Old 07-15-2008, 12:53 PM   #8 (permalink)
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Quote:
Originally Posted by jfkeith View Post
I apologize for the bad advice, I wasn't positive on what to do but I figured that is something to always keep in the back of your mind. Hope that works out for you.
No problem - we're all here to learn
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Old 07-15-2008, 12:53 PM   #9 (permalink)
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Quote:
Originally Posted by mrc00l88 View Post
Thanks for the help guys. I just found this : Remove IT Policy

Would I be able to use jl cmder to reset to factory as stated in the above post, or would I have to go through all the policy.bin steps?
I would think go with what juwaack said, because he would know much more than I. I would guess following the IT policy steps, being that that is an IT related issue. That is the only problem I've ever had with purchasing devices online, they can be tough to get to function for your own purposes. Best of luck.
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Old 07-15-2008, 12:54 PM   #10 (permalink)
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i used jl cmder and it wiped the it policy so i didnt have to go through all of the other steps. thanks for all the help guys!!!
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Old 07-15-2008, 12:56 PM   #11 (permalink)
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Quote:
Originally Posted by mrc00l88 View Post
i used jl cmder and it wiped the it policy so i didnt have to go through all of the other steps. thanks for all the help guys!!!
You will still need to remove the IT Policy. Jl_Cmdr will not remove it. See Juwaack's post above.
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Old 07-15-2008, 01:03 PM   #12 (permalink)
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I believe it did remove the IT policy.. I no longer have the red lock next to disabling a password under security options. I was able to disable the password.. And it removed the firewall.. Isnt that removing the IT policy, or am I missing something? Sorry Im new to the 8320.

I did this: "Note: (Added 05/03/2008) If your device has OS 4.3 or higher you can use JL_Cmder's "resettofactory" command to remove ALL IT policy, Firewall restrictions and Application Permission settings. Simply backup the device using Desktop Manager, close Desktop Manager, then run JL_Cmder and execute the "resettofactory" command. The device will wipe, then reboot leaving the OS, 3rd party apps but no data AND, best of all, NO IT policy whatsoever. When you're done, simply restore your backup and you're good to go with no policy or locked firewall."
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Old 07-15-2008, 01:04 PM   #13 (permalink)
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Quote:
Originally Posted by mrc00l88 View Post
I believe it did remove the IT policy.. I no longer have the red lock next to disabling a password under security options. I was able to disable the password.. And it removed the firewall.. Isnt that removing the IT policy, or am I missing something? Sorry Im new to the 8320.

I did this: "Note: (Added 05/03/2008) If your device has OS 4.3 or higher you can use JL_Cmder's "resettofactory" command to remove ALL IT policy, Firewall restrictions and Application Permission settings. Simply backup the device using Desktop Manager, close Desktop Manager, then run JL_Cmder and execute the "resettofactory" command. The device will wipe, then reboot leaving the OS, 3rd party apps but no data AND, best of all, NO IT policy whatsoever. When you're done, simply restore your backup and you're good to go with no policy or locked firewall."
I would think that you're all set, the 8320 is a good device and I think that you'll enjoy it.
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Old 07-15-2008, 01:05 PM   #14 (permalink)
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Can you go to Options > About and tell us the v#.#.##


Thanks.
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Old 07-15-2008, 01:06 PM   #15 (permalink)
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Quote:
Originally Posted by troydbrown View Post
Can you go to Options > About and tell us the v#.#.##


Thanks.
4.5.0.52.. I think im all good
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Old 07-15-2008, 01:07 PM   #16 (permalink)
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Quote:
Originally Posted by mrc00l88 View Post
I believe it did remove the IT policy.. I no longer have the red lock next to disabling a password under security options. I was able to disable the password.. And it removed the firewall.. Isnt that removing the IT policy, or am I missing something? Sorry Im new to the 8320.

I did this: "Note: (Added 05/03/2008) If your device has OS 4.3 or higher you can use JL_Cmder's "resettofactory" command to remove ALL IT policy, Firewall restrictions and Application Permission settings. Simply backup the device using Desktop Manager, close Desktop Manager, then run JL_Cmder and execute the "resettofactory" command. The device will wipe, then reboot leaving the OS, 3rd party apps but no data AND, best of all, NO IT policy whatsoever. When you're done, simply restore your backup and you're good to go with no policy or locked firewall."
My bad. I had scrolled down and no longer saw the thread title. I thought you had the original Peal (sans 4.3). Love that new functionality!! Glad you got it working.

P.S. update your profile to reflect your new device!

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Old 07-15-2008, 01:08 PM   #17 (permalink)
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Yes you are. It worked because you are running beta software on your phone.
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Old 07-15-2008, 01:10 PM   #18 (permalink)
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Thanks everyone.. ^^ Ill be sure to update my device, dont know if I want to stay with the pearl or curve yet...
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Old 07-15-2008, 01:59 PM   #19 (permalink)
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May have just had a keyboard password and was never on BES with an IT policy.
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Old 07-15-2008, 02:31 PM   #20 (permalink)
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He was not able to disable the password on the Security Options screen, so it did have a policy.
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