07-16-2008, 03:36 PM
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| | Verizon 8330 Handheld Software stops Desktop Manager Connection
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I have the Verizon 8330 with the Verizon Handheld software Version 18.104.22.168. It will work fine with versions 4.2.2, 4.3 and 4.5 of Desktop Manager. If, however, I install the Handheld Software from the Verizon site to do a firmware restore, Desktop Manager will not see the Blackberry connected. The computer, does see the media card which comes up as a drive but DM does not see the Blackberry.
I have to uninstall both the Handeheld Software and DM, then reinstall DM to get the connection working.
How can I fix this?
Last edited by dharari : 07-16-2008 at 03:38 PM.