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Old 07-21-2008, 05:43 AM   #1 (permalink)
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Default 8320 restarting after OS 4.5 upgrade

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I upgraded my 8320 BB to the latest version 4.5.0.75 and it keeps on restarting every couple of hours.
Does anybody know something about this?
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Old 07-21-2008, 07:19 AM   #2 (permalink)
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Wirelessly posted (8100 Pearl)

Quote:
Originally Posted by geodis
I upgraded my 8320 BB to the latest version 4.5.0.75 and it keeps on restarting every couple of hours.
Does anybody know something about this?
Many people experienced this problem on the 8100 when they upgraded.

I don't know much about the 8320 but these things worked with the 8100. Try removing all 3rd party apps prior to your upgrade and then after your upgrade add them back one at a time and see what happens. Also you might try reformating your SD card if you have one. Also check your free memory. If low you will need to erase some stuff. Pics, songs etc can eat up memory if they are stored in device memory.

Hope that helps.
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Old 07-21-2008, 07:44 AM   #3 (permalink)
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My problem was the media card. Just back it up, reformat in 4.5 and copy contents back to it. My 8310 has never rebooted since and i've done all the betas.

Good Luck
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Old 07-22-2008, 12:30 AM   #4 (permalink)
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It seems that the rebooting and slow performance was from the 4GB microSD HC card. Now I went back to my previous 2GB card and it's working fine.
Thanks for help
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Old 07-22-2008, 12:35 AM   #5 (permalink)
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geo, if you simply reformat the 4gb card in the device with the new OS , youshould be fine and good to go. Move the file off to the PC, reformat, and move the files back from the PC to the Media Card.

Do NOT move back the "blackberry.dat" thumbnail files from the PC to the media card, those seem to be the culprit.
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Old 07-23-2008, 04:06 AM   #6 (permalink)
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Unfortunately even with the 2GB card it reboots by itself a few times a day.
This card was formatted with BB.
With the 4GB card the BB device was much slower in the menus and also when I was listening to music it had some short interruptions, as it had problems with reading from it or something kept the processor at peak utilization from time to time.
I will try again, but this time without moving the file you mentioned.
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Old 07-23-2008, 01:04 PM   #7 (permalink)
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I have an TMO 8320 and it rebooted constantly while on phone calls (UMA and EDGE). I tried the different betas and even the official .52 release, reformatted my 4gb media card, removed it, went down to a 32mb media card, removed all 3rd party apps, even wiped the phone and reloaded the official release. Nothing seemed to work. I ended up downgrading to 4.2.2 because the reboot issues were getting annoyed. If anyone has any other suggestions, please let me know. Thanks!
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Old 07-23-2008, 11:33 PM   #8 (permalink)
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Quote:
Originally Posted by gatortone View Post
I have an TMO 8320 and it rebooted constantly while on phone calls (UMA and EDGE). I tried the different betas and even the official .52 release, reformatted my 4gb media card, removed it, went down to a 32mb media card, removed all 3rd party apps, even wiped the phone and reloaded the official release. Nothing seemed to work. I ended up downgrading to 4.2.2 because the reboot issues were getting annoyed. If anyone has any other suggestions, please let me know. Thanks!

i have tmo 8320 and downloaded orange-uk for 4.5 and works fine....
try download from orange uk....
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Old 07-23-2008, 11:57 PM   #9 (permalink)
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Remove the card completely and see what happens. usually the rebooting stops when you remove the card, proving that the media card is the issue.
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Old 07-24-2008, 01:45 AM   #10 (permalink)
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i did the 4.5 update from orange uk... and haven't had a problem with any restarts like i used to with the 4.2 OS.
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Old 07-24-2008, 06:44 AM   #11 (permalink)
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I also have the latest Orange OS and the phone keeps on restarting for no apparent reason. I tried formatting the card with the 4.5 OS and nothing changed. I will try again to reinstall it to see if it's better this time.
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Old 07-31-2008, 11:03 PM   #12 (permalink)
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i have the 4.5 os from Orange UK. and its been well over a week and my phone has restarted itself for the 1st time.. in a call too.
not sure if it does that to refresh things but i do hope it doesnt become a regular thing.

and i have also reformated my memory card with the new OS
actually did that the day i installed it to my phone
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Old 07-31-2008, 11:53 PM   #13 (permalink)
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I reinstalled the previous OS and I have no problems now with restarting or media cards.
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Old 07-31-2008, 11:57 PM   #14 (permalink)
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It seems the key step that everyone is forgeting here is once you have reformatted the card DO NOT just transfer the files back in mass. Before tranfering them you need to remove the BBThumbs.dat file from the folders on you computer. In some cases you may have to enable viewing hidden files to see these. Once you delete these you will be able to send the files back to the BB and it will create new BBThumbs.dat files that are compatible with 4.5. I would bet that you could just remove the BBThumbs.dat files from the Media Card and this will resolve the problem too but you have to make sure you get them ALL.

EDIT:
I found the easiest way to get them all is to do a search of the folder or media card in windows exlporer for BBThumbs.dat (being sure to go into advanced and select include hidden files) then once it lists them all....delete them all.

Last edited by barbwyr : 08-01-2008 at 12:00 AM.
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Old 08-01-2008, 12:32 AM   #15 (permalink)
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Just so I'm understanding, when you reformat the media card, you do that from the device itself right, and not from the PC, right?
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Old 08-01-2008, 12:35 AM   #16 (permalink)
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Yes, format the card using the BB.

The .dat files aren't always the culprit. It can be any file on the card. I recommend NOT transferring the .dat files back and then copy files back one folder at a time (don't copy the folder itself, but just the files in it.) Then try the device after each folder. Hopefully, if there is a file that is causing the problem you can narrow it down to the folder and then to the file.
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Old 10-25-2008, 03:14 PM   #17 (permalink)
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Ok guys...
I have an 8320 with tmobile, upgraded to their official 4.5 lastnight from 4.2/

IAM HAVING THIS SAME PROBLEM!!!! SOMEONE PLEASE HELP!

I have tried everything, iam about out of ideas. i know its the media card, because it doesnt re-set when i dont have it in there. i have formatted the card... deleted all the BBThumbs.dat files, copied all media back to card....

STILL RESETTING!!

can anyone please help me, there is about to be a hole in my wall caused by my blackberry, and i know its something so small/stupid.
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Old 10-25-2008, 03:17 PM   #18 (permalink)
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Can you try another Media Card in the device?
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Old 10-25-2008, 03:38 PM   #19 (permalink)
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No, dont have another media card.... and this is kind of a one shot thing, thats what sucks.... PC is down at home
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Old 10-25-2008, 03:50 PM   #20 (permalink)
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But the BB is up and running well without the Media Card.. you have narrowed it down to that. That is good. I know you said you have formatted the Media card, and deleted all bbthumbs.dat files from the card... but perhaps you should double check.
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