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Thumbs Must Hurt
Posts: 114
Join Date: Apr 2008
Location: Kenosha, WI
Model: 8310
OS: 4.5.0.52
PIN: N/A
Carrier: ATT
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07-24-2008, 12:39 AM
Someone on another thread was having a similar issue using DM 4.5. Perhaps try going with DM 4.3?
^New Jets fan! Favre to Franks!!!! Touchdown!
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Knows Where the Search Button Is
Posts: 16
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: AT&T
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07-24-2008, 12:40 AM
Quote:
Originally Posted by wjackson81
D'oh... you were posting helpful info while I was typing that.
What I suggested definately wouldnt help if the DM says 4.5 and the handset is 4.2... I think you should try to reinstal the DM and see if it finds the correct version.
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I've done several uninstalls of DM 4.5 and reinstalls. nothing gets fixed.......
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 12:50 AM
You're doing something wrong. Install DM. Install the OS. THEN delete vendor.xml. It WILL find the software as long as you're installing 8310 software.
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CrackBerry Addict
Posts: 554
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
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07-24-2008, 12:56 AM
Quote:
Originally Posted by John Clark
I never bother my IT guy with Activations. Activation can take place automatically if DM has an online connection with the mail server. DM has to be installed for BES support. Then it should ask for your email profile. I usually vpn in and then I get an online connection. After the upgrade I leave it plugged in for a few more minutes and EA starts automatically.
What I usually do is setup DM to prompt me for the email profile. Then, I can hit "cancel" and it will treat it like a BIS upgrade with no connection to the server. I do my upgrade. Then when I'm done restoring and making sure the OS seems stable, I plug it back in, open DM and choose my email profile. Let it sit for a few minutes and EA will start on it's own.
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I agree this is very important, as my IT people are getting frustrated wth me, I think. I would..... But your instructions are unclear to me, a novice. For example what's "vpn"; how do I set DVM to net/bes etc....
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 12:59 AM
If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
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Thumbs Must Hurt
Posts: 72
Join Date: May 2008
Model: BOLD
OS: 4.6
PIN: N/A
Carrier: Maxis
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07-24-2008, 01:05 AM
Quote:
Originally Posted by John Clark
If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
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JC,
In my DM 4.5, The server shows 'online'...so it means I am connected to the mail server, yes...?
So, if I want to upgrade now, without bothering my BB Administrator for Enterprise Activation, what exactly do I need to do..?
Thanks,
Ray
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CrackBerry Addict
Posts: 554
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
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07-24-2008, 01:14 AM
Quote:
Originally Posted by lostangel
JC,
In my DM 4.5, The server shows 'online'...so it means I am connected to the mail server, yes...?
So, if I want to upgrade now, without bothering my BB Administrator for Enterprise Activation, what exactly do I need to do..?
Thanks,
Ray
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where do I look to learn if it's online etc?
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Thumbs Must Hurt
Posts: 72
Join Date: May 2008
Model: BOLD
OS: 4.6
PIN: N/A
Carrier: Maxis
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07-24-2008, 01:17 AM
CSO,
If you're having DM4.5, look at the bottom left corner of the main screen after you've plugged in your device :
Server status : Online
Cheers
Ray
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Talking BlackBerry Encyclopedia
Posts: 375
Join Date: Sep 2007
Location: Talladega, AL
Model: 8320
OS: MS-DOS
PIN: k Floyd
Carrier: ATT
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07-24-2008, 07:51 AM
Anybody have issues with this version and Docs To Go?
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Talking BlackBerry Encyclopedia
Posts: 409
Join Date: Nov 2007
Location: Canada
Model: 9000
OS: 5.0.0.190
PIN: N/A
Carrier: Rogers
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07-24-2008, 08:40 AM
4.5.0.52 (recent TIM release) seems very stable except for Empower which stopped working when I upgraded from 4.5.0.37. I'm a sucker for upgrading when vendors release new versions of 4.5, but I always lose a half day fine tuning and getting all aps to work. I'm not complaining and know I don't have to step up to .55, but I'm hoping time will give us some observations on changes from .52. Any comments yet or is it too early?
Thx to all for the great advice!
Sheldon
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Talking BlackBerry Encyclopedia
Posts: 324
Join Date: Feb 2006
Location: Philadelphia
Model: 9630
OS: 4.7.1.40
PIN: BALL
Carrier: Verizon Wireless
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07-24-2008, 08:41 AM
Quote:
Originally Posted by John Clark
If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
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not to mention we dont want people installing desktop manager in our company. nearly everything u can do from dm u can do from the handheld and dm is just one more place for something to go wrong. simplify.
Two months ago, I saw a provocative movie on cable TV. It was called The Net, with that girl from the bus.
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 11:47 AM
Quote:
Originally Posted by bigolsparky
Anybody have issues with this version and Docs To Go?
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Haven't heard of any issues. What issues are you having?
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Knows Where the Search Button Is
Posts: 20
Join Date: May 2006
Location: Chicago, IL
Model: 9000
Carrier: AT&T
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07-24-2008, 11:57 AM
.55 has given me my 3MB back that somehow got lost with the previous two betas. I'm back at 23MB free with a few things installed. I've only noticed one issue so far. On a couple of html emails, I get a prompt saying no message services, message cannot be sent just when viewing the email. I've never seen that before and I've had most 4.5 betas on here. Its not a real issue though and I feel this one is by far the fastest and its very stable like .52
Keep it going RIM
Crimson 8310 ATT
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Knows Where the Search Button Is
Posts: 23
Join Date: Oct 2005
Model: 8700
Carrier: Cingular
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07-24-2008, 01:43 PM
The link was taken down
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Thumbs Must Hurt
Posts: 53
Join Date: Oct 2007
Model: 9530
PIN: N/A
Carrier: VZW
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07-24-2008, 01:46 PM
Quote:
Originally Posted by cryptmagic
The link was taken down
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Still there for me:
BlackBerry Firmware
Firmware für BlackBerry 8310 - Version 4.5.0.55
online seit 23-07-2008 - Download (77 MB | exe)
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New Member
Posts: 3
Join Date: Jun 2008
Model: 8310
PIN: N/A
Carrier: AT&T
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07-24-2008, 01:53 PM
Says the page is no longer there or has been moved
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BBF Moderator
Posts: 37,535
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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07-24-2008, 01:55 PM
It is right there where the link directs:
Quote:
BlackBerry Firmware
Firmware für BlackBerry 8310 - Version 4.5.0.55
online seit 23-07-2008 - Download (77 MB | exe)
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Knows Where the Search Button Is
Posts: 38
Join Date: Apr 2006
Location: Ireland
Model: 9000
Carrier: O2 Ireland
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07-24-2008, 02:20 PM
DOnt right click on the link to open in new tab/window. Just left click the link. It'll work then
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New Member
Posts: 5
Join Date: Oct 2007
Model: 7250
PIN: N/A
Carrier: Verizon
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07-24-2008, 02:58 PM
Click the "UpdateService" link then search for 8310, this is where it directs
http:/ / members.a1.net/updateservice/bb/
(remove spaces)
If your looking for the firmware update. I can't get the Desktop Manager link to work either, but you can navigate around the blackberry site to d/l it.
Hope that helps 
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Talking BlackBerry Encyclopedia
Posts: 307
Join Date: Dec 2006
Model: 9000
OS: 4.6.0.297
Carrier: at&t
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07-24-2008, 03:03 PM
Yes, confirmed the DM link at top of thread yields this error on the Blackberry.com website
"The page you have requested has been moved or no longer exists."
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BBF Moderator
Posts: 37,535
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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07-24-2008, 03:05 PM
DM link repaired... thanks.
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 03:07 PM
Fixed Link.
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 03:07 PM
Pffffttttttttt!!!!!!!!!!!
I guess we both fixed it!
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Talking BlackBerry Encyclopedia
Posts: 307
Join Date: Dec 2006
Model: 9000
OS: 4.6.0.297
Carrier: at&t
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07-24-2008, 03:08 PM
@nandosze
Wow!!! you're right. I too was handed back about 3M of device memory after this upgrade.
WooHoo
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 03:14 PM
If you had any version prior to .52 it had wallpapers and videos (unless you removed them.) .52 and .55 do NOT include those anymore, thus the 3Mb.
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Talking BlackBerry Encyclopedia
Posts: 307
Join Date: Dec 2006
Model: 9000
OS: 4.6.0.297
Carrier: at&t
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07-24-2008, 03:23 PM
Quote:
Originally Posted by John Clark
If you had any version prior to .52 it had wallpapers and videos (unless you removed them.) .52 and .55 do NOT include those anymore, thus the 3Mb.
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Understood John. However, I am comparing the difference between .52 and .55 as reported by options > status before and after upgrade.
.52 - ~24M
.55 - ~27M
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CrackBerry Addict
Posts: 846
Join Date: Sep 2005
Location: Boston, MA
Model: 8310
OS: 4.5.0.55
Carrier: AT&T
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07-24-2008, 03:26 PM
slaps forehead
-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
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Talking BlackBerry Encyclopedia
Posts: 455
Join Date: Nov 2006
Location: NYC Konkrete Jungle
Model: 9000
OS: 5.0.0.314
Carrier: at&t
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07-24-2008, 03:43 PM
Quote:
Originally Posted by hammer40
Oh Boy, here we go...again!
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HAHA, that's exactly what i said. 
BlackBerry 9000 OS 5.0.0.314
Platform 5.2.0.19
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New Member
Posts: 3
Join Date: May 2008
Model: 8310
PIN: N/A
Carrier: ATT
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07-24-2008, 04:24 PM
I believe I followed the directions thoroughly on multiple attempts, and still receive an error at the onset of installation. The error reads :
"A fatal error has occurred while updating your device's software. Please try again."
I get this same error right at the beginning of the installation while it is connecting to my device. Any insights?
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Talking BlackBerry Encyclopedia
Posts: 227
Join Date: Oct 2004
Location: ∂pnp
Model: 8310
Carrier: AT&T
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07-24-2008, 04:32 PM
Is A1.NET a legitimate carrier? The reason I ask is that the download is not from a blackberry.net address. I may be a bit paranoid, but I just want to make sure that there are no trojans in the OS.
-Dude
8310, 8800, 8700, 7280, 957, 950
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CrackBerry Addict
Posts: 846
Join Date: Sep 2005
Location: Boston, MA
Model: 8310
OS: 4.5.0.55
Carrier: AT&T
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07-24-2008, 04:33 PM
it is from a legitmate carrier
-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
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Talking BlackBerry Encyclopedia
Posts: 227
Join Date: Oct 2004
Location: ∂pnp
Model: 8310
Carrier: AT&T
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07-24-2008, 04:39 PM
Quote:
Originally Posted by Dude
Is A1.NET a legitimate carrier? The reason I ask is that the download is not from a blackberry.net address. I may be a bit paranoid, but I just want to make sure that there are no trojans in the OS.
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ok, found my own answer. They're a part of Vodafone. The main vodafone.com site links to them when selecting Austria in "Where are you from."
-Dude
8310, 8800, 8700, 7280, 957, 950
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CrackBerry Addict
Posts: 684
Join Date: Nov 2005
Location: GTA, Canada
Model: 9000
OS: 5.0.0.190
Carrier: Rogers
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07-24-2008, 04:59 PM
I wonder why in the last two releases RIM leaves out the preloaded wallpapers and custom folder colours?
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Talking BlackBerry Encyclopedia
Posts: 375
Join Date: Sep 2007
Location: Talladega, AL
Model: 8320
OS: MS-DOS
PIN: k Floyd
Carrier: ATT
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07-24-2008, 05:04 PM
Quote:
Originally Posted by John Clark
Haven't heard of any issues. What issues are you having?
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When I click the Icon, I get an "UP" Folder.
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 05:11 PM
The icon is just a folder for the Docs To Go apps. If they're not in the folder, maybe theyre somwhere else.
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 05:12 PM
I think RIM did it on purpose to free up memory. They left the wallpapers in the 8700 versions...
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Talking BlackBerry Encyclopedia
Posts: 375
Join Date: Sep 2007
Location: Talladega, AL
Model: 8320
OS: MS-DOS
PIN: k Floyd
Carrier: ATT
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07-24-2008, 05:24 PM
Quote:
Originally Posted by John Clark
The icon is just a folder for the Docs To Go apps. If they're not in the folder, maybe theyre somwhere else.
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HA, they were hidden. I don't remember hiding them.
Thanks
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Thumbs Must Hurt
Posts: 126
Join Date: Jun 2008
Model: 9000
OS: 4.6
PIN: N/A
Carrier: At&t
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07-24-2008, 05:51 PM
Upgraded to .55 last night. The only difference I see is I can do a soft reset again where I could not do in .52
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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07-24-2008, 06:12 PM
.55 seems to be quite a bit snappier. Good OS.
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CrackBerry Addict
Posts: 554
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
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07-24-2008, 06:17 PM
Quote:
Originally Posted by John Clark
If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
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Thanks John for the warning, but I'm game. On the other hand I will not attempt to do anything without more guidance from you or someone who can explain more. I'd appreciate it if you or others would provide more details as to what to do, since I otherwise don't know where to even start.
thanks
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