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Old 07-25-2008, 02:45 PM   #1 (permalink)
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Default How do I get messages sent from BB to show up in GMail's Sent folder? - SOLVED

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Hi,

I have a BB 8300. Set it up with BIS.

I have enabled GMail through IMAP, by following the instructions on Google's website. I can't post the link, since I'm a newbie, but a simple google search for "gmail imap blackberry", and it's the first link.


It works just fine -> I get near instant email, two-way sync works, and all that.

The only issue is, any email that I send from the BB does not show up in Gmail's sent folder.

If I use the GMail App, it does show up in the folder.

I know I can use AutoBCC and set up filters in GMail to save the messages, but I find this slightly kludgy. And from reading many threads here, I get the impression that Sent mail DOES sync for some people.

So does this work, or is the only solution the AutoBCC+Filter way? How do I get automatic sent message sync working? Any help would be appreciated.

Last edited by adityanag : 07-25-2008 at 04:20 PM.
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Old 07-25-2008, 02:47 PM   #2 (permalink)
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When you create the email, you need to make sure that the 'Send Using' line at the top of the email is pointed at your Gmail account.
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Old 07-25-2008, 02:49 PM   #3 (permalink)
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Right! I use 5 different GMail accounts on my 8800 and everything works perfect! I will find each send mail in my send folder!
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Old 07-25-2008, 03:01 PM   #4 (permalink)
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Hmm..

Strange things are happening. I do have the Send Using line correctly, and I just noticed that my sent mails were going into my All Mails folder, NOT my sent mails folder.

I sent a bunch of test mail, and halfway through, they stopped showing up in All Mail as well??? I'm lost. I'll update you guys with what I find out.
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Old 07-25-2008, 03:12 PM   #5 (permalink)
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I waited ten minutes, and still no mails showing up in the Sent OR All mails folder. It's like it just stopped midway through. I'm hoping that this is some sort of delay issue, so I'll wait a couple of hours and see how it goes. I'll post back with updates when I have them
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Old 07-25-2008, 03:23 PM   #6 (permalink)
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You have to set up your BIS/gmail account using POP rather than IMAP for the sent messages to go into gmail. That brings tradeoffs though.
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Old 07-25-2008, 03:26 PM   #7 (permalink)
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Yes, those tradeoffs (read/unread status not synced) aren't worth it. The IMAP does work, and some of my sent messages DID show up in my sent folder, so I'm hoping that this will just work, but with some delay.

Anyone else who set up their BB with Gmail's IMAP instructions.. can you tell me if there's a lag between sending a message from the BB and having it show up in Sent Messages in gmail?
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Old 07-25-2008, 03:46 PM   #8 (permalink)
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Ok, it's been over an hour, and the messages haven't shown.

I deleted the account from the web interface, and created it again, using the default settings (Not IMAP). This time, when I sent mail, it went into my sent folder. Sadly, this default method isn't cool, since messages don't get marked read in Gmail.

I then switched back to IMAP, and see the same problem. Email comes in instantly almost, and replies go out instantly, but I don't see it in my Sent Mail, OR my All Mail. I don't know what to do now. Suggestions please!
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Old 07-25-2008, 03:50 PM   #9 (permalink)
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As stated previously, you have to use the POP setup to get the messages in your sent folder. It will not work with IMAP.
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Old 07-25-2008, 03:55 PM   #10 (permalink)
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Well, but some messages DID show up while I was using IMAP. They went into my All Mail folder, but they were there. It just stopped suddenly, and I don't know why.

Here's the header information from one of the mails that did get synced through IMAP
X-rim-org-msg-ref-id:1158970035
Message-ID:<1158970035-1217015494-cardhu_decombobulator_blackberry.rim.net-1721599617-@bxe012.bisx.produk.on.blackberry>
Reply-To: EDITED FOR FORUM RULES
X-Priority: Normal
Sensitivity: Normal
Importance: Normal
To: EDITED FOR FORUM RULES
Subject: Triple test
From: "Aditya Nag" <EDITED FOR FORUM RULES>
Date: Fri, 25 Jul 2008 19:51:10 +0000
Content-Type: text/plain
MIME-Version: 1.0

Triple test


And here's email that got synced through POP -

Return-Path: <EDITED FOR FORUM RULES>
Received: from bda018.bisx.produk.on.blackberry ( [216.9.253.146])
by mx.google.com with ESMTPS id 12sm8086845qbw.2.2008.07.25.13.33.29
(version=SSLv3 cipher=RC4-MD5);
Fri, 25 Jul 2008 13:33:30 -0700 (PDT)
X-rim-org-msg-ref-id:920972530
Message-ID:<920972530-1217018007-cardhu_decombobulator_blackberry.rim.net-1758956625-@bxe012.bisx.produk.on.blackberry>
Content-Transfer-Encoding: base64
Reply-To: EDITED FOR FORUM RULES
X-Priority: Normal
Sensitivity: Normal
Importance: Normal
To: EDITED FOR FORUM RULES
Subject: Hhd
From: EDITED FOR FORUM RULES
Date: Fri, 25 Jul 2008 20:33:04 +0000
Content-Type: text/plain; charset="Windows-1252"
MIME-Version: 1.0

SGpqZGpkZg0KU2VudCBvbiBteSBCbGFja0JlcnJ5riBmcm9tIF ZvZGFmb25lIEVzc2Fy

-----------

Notice the difference in the header? I had to edit out the email addresses since I can't post em yet
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Old 07-25-2008, 04:12 PM   #11 (permalink)
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Finally a solution!!

Here's what you do.

Create a Label in Gmail called "Sent Items". Now, all the mail you send from you BB will be under this label in All Mail, and you can search for it and all.

The best part is, doing this does NOT break Gmail's conversation view!

I got this info from another thread Gmail IMAP Support in General Blackberry Discussions, on Page 5. All credit to skifri and jevid .

So now, I'm happy, cause my email is syncing. I know it's not going into my Sent folder, but as long as it's in All Mail, and I can search for it, I'm good for now.

If anyone can come up with an idea for getting it into Sent Mail from All Mail, I'm all ears. Basically, we need a filter that reads the Label and redirects it. I don't think this is possible in Gmail, but I'd love to be proved wrong.

Hope this helps someone else
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Old 08-27-2008, 10:08 AM   #12 (permalink)
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Adityanag, so you're aware, I'm having the same issue as you and am going to try the solution that you've mentioned. It's strange, because IMAP folders are generally very good about syncing.
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Old 08-27-2008, 10:11 AM   #13 (permalink)
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Your solution (creating the "Sent Items" label) worked wonderfully. Thanks for the due diligence.
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Old 08-27-2008, 11:21 AM   #14 (permalink)
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Credit to the original authors, and I'm glad my previous post was of some help
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Old 08-27-2008, 02:39 PM   #15 (permalink)
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Incidentally, do you know find that you're getting message receipts in your Sent Items folder despite the fact that the feature appears to be disabled in my Blackberry email options?
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Old 09-02-2008, 11:09 AM   #16 (permalink)
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You can also create the label "Deleted Items" so deleted BB items will be placed there.
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Old 09-02-2008, 03:26 PM   #17 (permalink)
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Whsbuss, that solves another minor headache that I had been trying to find a work around. Indeed, I even went to far as to create a label called Trashed Items but it didn't work. Deleted Items, however, does. That's another 2 points for the this thread. Thanks a ton.
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