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Old 07-31-2008, 09:06 AM   #1 (permalink)
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I want to install the Blackberry Messanger for the 8320 but when I attempt to download it, it says:

"Unsupported Device
Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger for Software Versions 4.0 and 4.1."

I'm not sure what Software Versions they're referring to. My Options->About reads v4.2.2.180 (Platform 2.5.0.36), so I'm guessing that's the version they're referring to.

How do I bypass this issue? Thanks.

PS: I'm new to the Blackberry world
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Old 07-31-2008, 09:15 AM   #2 (permalink)
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Is there a need to make multiple posts on the same issue???
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Old 08-01-2008, 02:42 AM   #3 (permalink)
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Nope, you're quite right, there's no need for it. Perhaps, after making your statement, a link to, or a general direction as to how I could find the relevant with ease may help. I little help or suggestion can go a long way. I'm new to these message boards as well since I haven't had time or expertise to post to these sorts of boards before.

So, having said that, would you mind giving me a suggestion on how to easily retrieve the thread. I work long hours and I'd love to cut down on the trial and error search. Thanks!
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Old 08-01-2008, 09:57 AM   #4 (permalink)
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Follow the directions on this thread to upgrade to the latest OS for your BB.

http://www.blackberryforums.com/gene...ilanguage.html

It will also give you a few more features like Video Recorder and Voice Recorder.
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Old 08-01-2008, 01:37 PM   #5 (permalink)
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Perfect. I've followed the link, downloaded, installed it, and it works beautifully. Thanks so much for your help! I appreciate it.
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