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Old 07-31-2008, 10:43 AM   #1 (permalink)
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Default Two Questions:

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1. I connect my device via USB, but when I go to My Computer the device does not show?

2. How do I add an .mp3 file to be used as a ring tone?
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Old 07-31-2008, 10:58 AM   #2 (permalink)
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Have you installed the drivers?
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Old 07-31-2008, 10:59 AM   #3 (permalink)
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First you need to install the desktop software. You should have the CD in the box. Once this is installed when you connect the USB to your BB, it will ask for the device password if you have one, after that you'll see a pop up which will allow you access your files in your BB. Open up the location you want to put the file in, and then its just a matter of drag and drop, hope this helps.
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Old 07-31-2008, 11:01 AM   #4 (permalink)
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First you have to have Desktop Manager installed on the PC, this loads the neccessary drivers. Second, you have to have a media card installed in the BB and 'Mass Storage Device' has to be enabled on the BB in order to see it in Windows explorer.
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Old 07-31-2008, 11:02 AM   #5 (permalink)
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dphenry--the FAQ here is chock full of great help.
How do I add media files to my microSD card? - BlackBerryFAQ
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Old 07-31-2008, 01:10 PM   #6 (permalink)
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Thank you for the comprehensive reply. I followed all of the directions. When I click on Media Manager, a Roxio For Blackberry sign pops up immediately followed by a Runtime Error! message. Help?
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Old 07-31-2008, 01:29 PM   #7 (permalink)
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Get rid of Media Manager and Roxio.

Enable and use the Media Card with Mass Storage enabled, per the link I placed above.

Life is so much easier with Roxio.
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Old 08-01-2008, 07:38 AM   #8 (permalink)
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"get rid of Media Manager and Roxio"? "Life is so much easier with Roxio"? Please elaborate on both?
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Old 08-01-2008, 08:09 AM   #9 (permalink)
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Quote:
Originally Posted by dphenry View Post
"get rid of Media Manager and Roxio"? "Life is so much easier with Roxio"? Please elaborate on both?
Aren't those two applications seemingly dealing you fits? Get rid of them, life will be easier. Read my FAQ link above to use Mass Storage Mode on your Media Card and simply treat your Media Card as an additional storage device on your PC using drag and drop to move files back and forth.

The FAQ link has any further elaboration you might desire.

Good luck.
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Old 08-01-2008, 08:49 AM   #10 (permalink)
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How do I get rid of Media Manager, it's a part of the Desktop Manager. Sorry to be so dense!
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Old 08-01-2008, 10:38 AM   #11 (permalink)
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You can download it without Media Manager.
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Old 08-01-2008, 10:54 AM   #12 (permalink)
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what version should I d/l?
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Old 08-01-2008, 11:42 AM   #13 (permalink)
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Quote:
Originally Posted by dphenry View Post
what version should I d/l?
There are usually two versions, one with the Media Manager and one without. The one with Media Manager will be a significantly larger file size.

I do not use the Roxio Media Manager so I download the version without.

Dave
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Old 08-01-2008, 03:54 PM   #14 (permalink)
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i like using the roxio media manager for transferring files that i want to stay on the device & not the media card.

in cases where i just want to transfer files to the media card, i just drag & drop.
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Old 08-01-2008, 03:56 PM   #15 (permalink)
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I keep only a couple of small media files on my device memory, a couple ringtones and alarms. All else is relegated to the Media Card.
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