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Old 08-02-2008, 10:05 PM   #1 (permalink)
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Question BB slow/acting weird

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all of a sudden today my BB is very slow. i press a button and there is a long delay for it to do what I have told it. also the hour glass just sits there. i have removed the battery, let it sit and put it back it. what else can I do?

of course i am on the road and don't have my computer to sync with til tues
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Old 08-02-2008, 10:13 PM   #2 (permalink)
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You should be fine with a battery pull, for now, while you are traveling.

What is your file free at Options > Status?

Last edited by JSanders : 08-02-2008 at 10:18 PM.
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Old 08-02-2008, 10:18 PM   #3 (permalink)
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So I don't have to start a new thread, I'm going to go ahead and post my File Free. My BB has been going kinda slow after I have upgraded to the OS 4.5. My File Free is 13,119,609 Bytes. But you say a battery pull might make it run a little quicker?
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Old 08-02-2008, 10:20 PM   #4 (permalink)
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With the BB powered on, (don't turn it off), remove the battery for a minute and replace it. Reboot.

What is the file free after the reboot?
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Old 08-02-2008, 10:28 PM   #5 (permalink)
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The File Free, after the reboot, is now 18,969,497. Thanks for that. Right when I started it up, and opened an Application, I could see a difference in speed.
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Old 08-02-2008, 10:35 PM   #6 (permalink)
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Do that about 1-2x week and you will be good.

You might also try ALT + Right Shift + delete for a reboot, called a soft reset.
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Old 08-03-2008, 07:44 AM   #7 (permalink)
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Quote:
Originally Posted by JSanders View Post
Do that about 1-2x week and you will be good.

You might also try ALT + Right Shift + delete for a reboot, called a soft reset.
how do you right shift on a BB?
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Old 08-03-2008, 07:46 AM   #8 (permalink)
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Quote:
Originally Posted by JSanders View Post
You should be fine with a battery pull, for now, while you are traveling.

What is your file free at Options > Status?
file free is 16732333 bytes. no idea what this means
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Old 08-03-2008, 08:48 AM   #9 (permalink)
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Quote:
Originally Posted by JSanders View Post
With the BB powered on, (don't turn it off), remove the battery for a minute and replace it. Reboot.

What is the file free after the reboot?
ahhh...... just learned something new. I assumed a hard reboot should be done with the BB powered OFF, then pull the battery.
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Old 08-03-2008, 08:59 AM   #10 (permalink)
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Quote:
Originally Posted by JSanders View Post
Do that about 1-2x week and you will be good.

You might also try ALT + Right Shift + delete for a reboot, called a soft reset.
hi, i just wanted to clear a doubt..Back when i was using windows mobile 2003, the ram memory was being shared between installed apps and memory needed to run the programs. Since im new to my bb curve i need to know if this has the same system?
If you have a link that explains this in details regarding the bb please post that link..thanks..
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Old 08-03-2008, 11:09 AM   #11 (permalink)
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Quote:
Originally Posted by tallboyonafatboy View Post
ahhh...... just learned something new. I assumed a hard reboot should be done with the BB powered OFF, then pull the battery.
I already did that. what i posted is the number
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Old 08-03-2008, 11:12 AM   #12 (permalink)
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you can also you a prog called memory up it frees ram on ur blackberry and makes it run way faster and helps fix memory leeks
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Old 08-03-2008, 12:29 PM   #13 (permalink)
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Quote:
Originally Posted by fzerox3core View Post
you can also you a prog called memory up it frees ram on ur blackberry and makes it run way faster and helps fix memory leeks
huh??
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Old 08-03-2008, 12:31 PM   #14 (permalink)
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Quote:
Originally Posted by JSanders View Post
With the BB powered on, (don't turn it off), remove the battery for a minute and replace it. Reboot.

What is the file free after the reboot?
I already removed the battery 2x. this is the # afterwards. file free is 16,732,333 bytes. no idea what this means. is this okay or too big? if it is too big how do i make it smaller?

i have not d/l program on my bb and all pics are saved to memory card.,
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Old 08-03-2008, 12:36 PM   #15 (permalink)
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Bigger = Better, you don't want it to go below about 10-12mb.

At this point I would recommend you upgrade your OS, and see if that helps.
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Old 08-03-2008, 01:47 PM   #16 (permalink)
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Quote:
Originally Posted by JSanders View Post
With the BB powered on, (don't turn it off), remove the battery for a minute and replace it. Reboot.

What is the file free after the reboot?
terrible suggestion! youre just begging for java corruption and having to re-install the OS. ALWAYS turn off the power before you pull the battery
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Old 08-03-2008, 01:53 PM   #17 (permalink)
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Quote:
Originally Posted by jjd228 View Post
terrible suggestion! youre just begging for java corruption and having to re-install the OS. ALWAYS turn off the power before you pull the battery
I've *never* heard of anyone causing their BB to no longer work by doing a battery pull and believe me I've talked to a *LOT* of BB owners.

A battery pull is not only a good idea, it's recommended to keep the device working smoothly. I pull my battery a couple times per week and have been for more than a year on several different BB models.

Dave
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Old 08-03-2008, 01:58 PM   #18 (permalink)
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please show me where this "recommendation is". i trust youre not getting it from some forum "expert". as a bb developer i can assure you, it is *not* a good idea and as a matter of fact the 7100's were well known for this. its just like windows or any other os. when the device is running there are files that are being accessed etc., with their states stored in vram. if you just yank the battery, you can and will eventually cause corruption.
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Old 08-03-2008, 02:05 PM   #19 (permalink)
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Quote:
Originally Posted by jjd228 View Post
please show me where this "recommendation is". i trust youre not getting it from some forum "expert". as a bb developer i can assure you, it is *not* a good idea and as a matter of fact the 7100's were well known for this. its just like windows or any other os. when the device is running there are files that are being accessed etc., with their states stored in vram. if you just yank the battery, you can and will eventually cause corruption.
Right from RIM's website (among other places):

BlackBerry Search Results

In fact, even speaking to RIM technical support during call transfers they would ask whether or not we had done the hard reset (i.e., battery pull).

By turning off the device and then pulling the battery you get nothing. The device was turned off so why bother removing the battery? The power has already been removed. When you turn it back on you're right where you were when you turned it off.

Dave
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Old 08-03-2008, 02:10 PM   #20 (permalink)
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Quote:
Originally Posted by sgtcasey View Post
Right from RIM's website (among other places):

BlackBerry Search Results

In fact, even speaking to RIM technical support during call transfers they would ask whether or not we had done the hard reset (i.e., battery pull).

By turning off the device and then pulling the battery you get nothing. The device was turned off so why bother removing the battery? The power has already been removed. When you turn it back on you're right where you were when you turned it off.

Dave
im going to suggest this is a typical case of something being misunderstood and then becoming gospel on forums like this. when they say to pull the battery theyre assuming you turned off the device. not too long ago the method of the day was to turn off the device, pull the battery, then hold the power button for 30 seconds to fully drain residual power. you heard ot here first... unfixable JVM errors are very common by doing this and can be reproduced for testing using various apps. as far as rim tech support... uhm, yeah... i wont comment on that.
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