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Old 08-04-2008, 02:57 PM   #1 (permalink)
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Default New to blackberry devices - email prob please help

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Hi All,

I havent had a blackberry before, been mainly a windows mobile person but its so hard to get ones with keyboards now.

I just got a 8320 im in the uk on orange network, all the internet works and i have set up email on the blackberry.orange.co.uk site and both my hotmail and the blackberry email work fine with sending and reciving.

my prob is i tryed to set up my work email which is on a exchange server, i typed my email in blackberry page and it found it and it put the right details in the advance tab, i can send email but cant recieve any. is it somthing i have done or is somthing needed to be done on my workserver.

sorry if this is a stupid question

thanks in advance
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Old 08-04-2008, 03:05 PM   #2 (permalink)
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You probably the service book for that account...

How do I resend my service books? - BlackBerryFAQ
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Old 08-04-2008, 03:23 PM   #3 (permalink)
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hi again,

i just followed the instructions but still no joy :(
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Old 08-04-2008, 03:25 PM   #4 (permalink)
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Did you pull the battery afterwards (leaving the BB powered on) and hold a minute, and replace to reboot?
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Old 08-04-2008, 03:31 PM   #5 (permalink)
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thank you thank you thank you thank you thank you

you may have guesed it worked

this forum is great
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Old 08-04-2008, 03:32 PM   #6 (permalink)
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guessed it?

It does about 90% of time UNLESS there is an overriding issue still in play.
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