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Old 08-09-2008, 08:49 AM   #1 (permalink)
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I have a 8330 and I'm trying to save an email attachment. I don't see an option in the menu to save it. Is there any way thatyou can save it to the SD card or the device memory?
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Old 08-09-2008, 10:44 AM   #2 (permalink)
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Yes, with DocsToGo, which will be included in your OS 4.5 upgrade when it is available for your model, it is just not yet officially released.
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Old 09-06-2008, 10:27 AM   #3 (permalink)
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I have docs to go with 4.5 but still don't see the save option
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Old 09-06-2008, 11:13 AM   #4 (permalink)
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Highlight the attachment and click on the blackberry button and click on the download button and it will let u save it to ur memory card.
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Old 09-06-2008, 05:34 PM   #5 (permalink)
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I'm not getting the download button. I have a 2Gb card. Any settings to set in order to allow this option?
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Old 09-06-2008, 05:55 PM   #6 (permalink)
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Are you on BES or BIS? Try resending your service books.
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Old 09-06-2008, 05:56 PM   #7 (permalink)
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Quote:
Originally Posted by leifandmindy View Post
I'm not getting the download button. I have a 2Gb card. Any settings to set in order to allow this option?
What type attachments are they?
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Old 09-06-2008, 05:56 PM   #8 (permalink)
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Bis
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Old 09-06-2008, 05:58 PM   #9 (permalink)
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Gif and xls
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Old 09-06-2008, 06:00 PM   #10 (permalink)
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Gif won't download with DocumentsToGo, and with the XLS file, do you have SheetsToGo installed yet?

look at your DocumentsToGo application > Menu > Upgrade > Register and download the standard upgrade, not the premium.
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Old 09-06-2008, 06:10 PM   #11 (permalink)
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I am updating now. The original install only had docs and slideshow. No sheets. No wonder a xls won't save. Is there any way to save a gif?
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Old 09-06-2008, 06:18 PM   #12 (permalink)
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Do you have the BlackBerry Attachment Service, listed under Options > Advanced > Applications?

Right now, I honestly can't remember if GIF files are, I know JPG are. I thought GIF were also.
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Old 09-06-2008, 06:21 PM   #13 (permalink)
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I can open the file, but can't save or edit.
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Old 09-06-2008, 06:25 PM   #14 (permalink)
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I have the blackberry attachment service. I can't save a jpg either
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Old 09-06-2008, 06:27 PM   #15 (permalink)
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Quote:
Originally Posted by John Clark View Post
Are you on BES or BIS? Try resending your service books.
How do I resend my service book?
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Old 09-06-2008, 06:34 PM   #16 (permalink)
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Go to your Manage Internet Email icon on your home screen and send the service books from there.
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Old 09-06-2008, 07:41 PM   #17 (permalink)
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Now I feel like a real noob. I don't have a manage email icon either.
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Old 09-06-2008, 08:31 PM   #18 (permalink)
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Thanks guys, I got it. I had to log in to the internet with my PC and resend the service books from there. Now I have the download option for gif and everything else.

Thanks again,
Leif
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Old 09-06-2008, 09:31 PM   #19 (permalink)
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It is often called "setup personal email", rather than "manage email", but yout got it ok logging in on the PC.

You won't be able to edit JPG or GIF files on the BB.
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