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Old 08-10-2008, 11:35 AM   #1 (permalink)
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Model: 8330
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Default VZAccess Vista

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seeking advice.

Having a problem with tethering the device. I installed the software, verified it was the most up to date version using the button. It will detect the bb and get to the screen where you hit next for the next button for add modem, it freezes. I've left it like this for 20+ minutes and it never proceeds. When I look at the phone and modem options in the control panel, I can see the modem, and get a BSoD/Memory Dump and Vista restarts when I query the modem.

Talked to a tech support guy from verizon for 3 hours yesterda to solve the problem


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