08-10-2008, 11:47 PM
Join Date: Aug 2008
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| | Keyboard lock won't "hold"
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My Curve has recently developed an annoying problem. I am trying to determine if it is a software problem, or a hardware problem that needs to be repaired.
Because I typically carry the BB in a jacket pocket, I typically lock the keyboard to avoid accidental keystrokes and phone calls. I programmed the left button to do the keyboard lock, and it works just fine--or at least it has. Now when I lock the keyboard (using either the left button or the menu), the hourglass appears momentarily and then the regular home menu appears. The BB is not locked. If I try to lock again, it is usually successful. But--and here's the problem--it doesn't stay locked. It will spontaneously unlock (it has nothing to do with calls coming in--I rarely use the BB as my phone).
This is a real problem for me and I am not sure how to proceed in fixing it. I have tried the usual "hard reboot" approaches, including taking out the SIM card. I haven't yet checked with any service technicians--I thought it would be best to check with the Forum before taking next steps.
Thanks for any advice all of you can offer.