BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-10-2008, 10:47 PM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Keyboard lock won't "hold"

Please Login to Remove!

My Curve has recently developed an annoying problem. I am trying to determine if it is a software problem, or a hardware problem that needs to be repaired.

Because I typically carry the BB in a jacket pocket, I typically lock the keyboard to avoid accidental keystrokes and phone calls. I programmed the left button to do the keyboard lock, and it works just fine--or at least it has. Now when I lock the keyboard (using either the left button or the menu), the hourglass appears momentarily and then the regular home menu appears. The BB is not locked. If I try to lock again, it is usually successful. But--and here's the problem--it doesn't stay locked. It will spontaneously unlock (it has nothing to do with calls coming in--I rarely use the BB as my phone).

This is a real problem for me and I am not sure how to proceed in fixing it. I have tried the usual "hard reboot" approaches, including taking out the SIM card. I haven't yet checked with any service technicians--I thought it would be best to check with the Forum before taking next steps.

Thanks for any advice all of you can offer.

Bruce
Offline  
Old 08-10-2008, 11:01 PM   #2 (permalink)
BlackBerry Extraordinaire
 
BCollins521's Avatar
 
Join Date: Sep 2006
Location: OH
Model: 9700
PIN: Ask...
Carrier: T-Mobile
Posts: 2,033
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you installed anything new lately that might have caused this? I usually lock my BB all the time with the keyboard lock and have never experienced this at all...I have the "dial from homescreen" turned off and you can press "k" and it locks the keys
__________________
-Brian

Get My Themes Here! | [email address] | Twitter
Offline  
Old 08-11-2008, 07:04 AM   #3 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I haven't installed anything new. The only perturbation to my system was a call to AT&T while I was in Puerto Rico because I was having trouble making outgoing calls. They reset something in my account that required that I take out the battery. I can't imagine that could have somehow caused this problem, but... And, the irony: I still couldn't make calls from Puerto Rico, although I could receive them.
Offline  
Old 08-11-2008, 07:17 AM   #4 (permalink)
BlackBerry Extraordinaire
 
BCollins521's Avatar
 
Join Date: Sep 2006
Location: OH
Model: 9700
PIN: Ask...
Carrier: T-Mobile
Posts: 2,033
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (All the cool kids are doing it)

Yea I doubt that would cause this to happen...rather odd though
__________________
-Brian

Get My Themes Here! | [email address] | Twitter
Offline  
Old 08-13-2008, 11:59 PM   #5 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem fixed

Well, I updated the OS and the problem went away. That sounds as if something had become corrupted with the earlier OS. I don't understand it, but regardless am very happy that the keyboard lock works right again.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.