I just want to throw my bb to the wall, i still dont understand why i dont have internet not BIS or BES i activated my GPRS or DATA PLAN on my bb, i have HRT, i have EDGE in UPPERCASE but i cant connect to internet.. i dont have service book, because i dont have BIS, i need to have internet so i can activate my BIS.. dont know what to do, plz some of you experts help me plz.. OH GREAT ONES...!
Welcome to the BBForums.
You will need a BIS acccount/BlackBerry Data Plan for full internet, browser and email capability.
What do I need a Data Plan for? - BlackBerryFAQ
Welcome to BBF.
You can't use a standard gprs data plan on the Blackberry for BIS.
You need to call your carrier and have them add a "Blackberry Data Plan." Once that plan is added you will have BIS access.
If you have a data plan but not a BB Data Plan BIS/BES this is the place to start. (You will not be able to use the native BB Browser without a BIS or BES plan but you can use 3rd party browsers)
[How to use BlackBerry on Generic Data Plan - BlackBerryFAQ
guys you think it could be a IT POLICY restriction that is not allowing me to have active gprs, this phone was an ATT blackberry i bought it brand new never used
Wirelessly posted (BB 11020)
Please read above. Do you have a "Blackberry data plan?". You MUST have a blackberry data plan. A gprs plan WILL NoT work!!
Again, in case this was missed:
Do you have a BlackBerry Data Plan
Not an unlimited data plan or an Internet plan - a BlackBerry Data Plan
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