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Old 08-13-2008, 10:08 PM   #1 (permalink)
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Hello,

When ever someone calls me they it will vibrate once for me and ring once for the caller then kick over to my Voicemail. This seems to be happening with calls that coming from out side of my area code. For example 716 NY and 216 Cleveland. If any one has any Idea what might be the problem please let me know.


Thank
Dan
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Old 08-13-2008, 10:23 PM   #2 (permalink)
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Originally Posted by newtda View Post
Hello,

When ever someone calls me they it will vibrate once for me and ring once for the caller then kick over to my Voicemail. This seems to be happening with calls that coming from out side of my area code. For example 716 NY and 216 Cleveland. If any one has any Idea what might be the problem please let me know.


Thank
Dan
When was the last time you performed a battery pull on your device with it turned on?

Dave
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Old 08-13-2008, 10:24 PM   #3 (permalink)
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I am doing a battery pull right now with it turned off.
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Old 08-13-2008, 10:26 PM   #4 (permalink)
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I am doing a battery pull right now with it turned off.
Turning off the device before removing the battery does nothing. You might as well not remove the battery. In order to get a good reset, remove the battery with the device turned on.

Of course, make sure to save anything you might have open before doing so.

Dave
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Old 08-13-2008, 10:28 PM   #5 (permalink)
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Okay thanks, I am brand new to the bb world so bare with me.
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Old 08-13-2008, 10:29 PM   #6 (permalink)
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How long should I leave the Battery out for?
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Old 08-13-2008, 10:32 PM   #7 (permalink)
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Just a few seconds.
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Old 08-13-2008, 10:39 PM   #8 (permalink)
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now after doing that it slowed down the phone waiting for some one to call me.
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Old 08-13-2008, 10:42 PM   #9 (permalink)
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Also when I go to view the calls it will be unknown number and the number is in my phone book.
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Old 08-13-2008, 10:58 PM   #10 (permalink)
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now after doing that it slowed down the phone waiting for some one to call me.
Can you view your address book now?? That was the problem was it not?
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Old 08-13-2008, 11:34 PM   #11 (permalink)
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problem fixed thanks for the help
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Old 08-14-2008, 12:06 AM   #12 (permalink)
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problem fixed thanks for the help
Thanks for the update.
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