BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-15-2008, 03:43 AM   #1 (permalink)
Thumbs Must Hurt
 
Ricky-Ray's Avatar
 
Join Date: Apr 2008
Location: Monterey Park, CA
Model: 9700
OS: 5.0.0.330
PIN: N/A
Carrier: T-Mobile
Posts: 190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Beyond 411 not working after upgrade

Please Login to Remove!

After I upgraded my T-Mobile 8320 and my girlfriend saw how it was she wanted me to upgrade her's too. I upgraded her's last night to the 4.5 OS and everything so far is working fine with the exception of Beyond 411. Whenever she tries to do a search for something and error message comes up and say's

"Unable to connect to network. The request timed out. Would you like to revert to basic networking and try again?" And then I get a Yes or No Option.

I've tried reverting to basic networking and I still got the same error. I checked her settings and the address locations were populated correctly. I uninstalled the software, rebooted the blackberry and then reinstalled it and I got the same thing. I couldn't find a service book or anything to delete if there is one.

Reregistering the handheld to the network didn't help either. I've tried doing the search in both Wifi mode and also in EDGE and it's the same thing. I know it's it's not the search engine beacuse I have the same program installed on my 8320 and it's working just fine.

Any suggestions?
Offline  
Old 08-15-2008, 09:25 AM   #2 (permalink)
EPIC MOD
 
ezrunner's Avatar
 
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
Post Thanks: 9
Thanked 6 Times in 6 Posts
Default

Wirelessly posted (off to see the wizard)

Apn needs to be set

Go to options>advanced options>tcp> apn= wap.voicestream.com

Leave the rest blank
__________________
ZED 10
Offline  
Old 08-15-2008, 01:21 PM   #3 (permalink)
Thumbs Must Hurt
 
Ricky-Ray's Avatar
 
Join Date: Apr 2008
Location: Monterey Park, CA
Model: 9700
OS: 5.0.0.330
PIN: N/A
Carrier: T-Mobile
Posts: 190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yep that did it. Thanks for the info ezrunner!!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.