Originally Posted by stump
well thanks for all the info everyone but I just uninstalled and reinstalled desktop manager and it's still a no go.. I don't know what to do at this point. I called verizon to speak to a BB tech and he was reading posts off this site and another one
Should I try installing a previous version of the desk top manager? I don't see why that would work but I don't know what else to do.
does Vista have power management on the USB ports?
check in device manager and uncheck the power management on all the usb ports to see if this will breathe some life back into everything. XP sometimes shuts off the USB ports using power management. I am not sure about Vista but it might be something to try.