BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General 8300 Series Discussion - Curve (http://www.blackberryforums.com/general-8300-series-discussion-curve/)
-   -   No longer see unread message count-need help recombining folders! (http://www.blackberryforums.com/general-8300-series-discussion-curve/146047-no-longer-see-unread-message-count-need-help-recombining-folders.html)

hemac 08-20-2008 10:32 AM

No longer see unread message count-need help recombining folders!
 
If anyone can help me with this problem, I would be SO grateful!

I tried to help my boyfriend by separating his SMS and email messages. (He used to receive them all in the Messages folder). I did this by going into options: SMS and Email inboxes: Separate.

He did not like it. I tried to reverse this, and now he no longer sees an unread message count. Furthermore, he has 2 email accounts. When a new message arrived, a symbol on the main menu would indicate whether it arrived to his personal or work email. (There are 2 separate folders on the main page). Now that does not happen.

How do I undo this problem? It is an ATT 8310.

Thanks in advance for your help!

takeshi 08-20-2008 10:38 AM

I would start with a battery pull. If that doesn't clear things up then try resending the service books. If that doesn't help then delete and set up the email accounts again.

John Clark 08-20-2008 10:44 AM

Under Messages >Options there is an option to show unread message count. Make sure that's set to yes.

hemac 08-20-2008 11:00 AM

Thanks John!

John Clark 08-20-2008 11:14 AM

That did it?


All times are GMT -5. The time now is 04:00 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.