I have an 8310. My OS is 126.96.36.199.
I have a 4GB memory called and mass storage is enabled. The pictures have been saved to it and I know that the pathway is correct.
I have tried viewing my pictures through windows explorer and the blackberry does not come up. Although I know it is connected, because it shows up in the device manager.
I have also gone to computer management and checked if it is a drive letter issue. It is not. The blackberry does not show up there either.
I have also tried importing the pictures through Roxio manager and nothing shows up there also.
Please advise. I should not have to take my memory card out everytime I want to transfer my pictures to my computer.
Thank you for your help.