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Old 08-27-2008, 01:32 AM   #1 (permalink)
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So I updated my Blackberry Desktop Manager and now it is asking me for my password. I am one who uses a few passwords for things and I tried 6 times out of 10 and for some reason am not getting it right. Is there a way for me to safely reset this without losing data or setting or anything? I notice that if I cancel out while going into BDM that all still seems to work fine. I do not have to load the password on my phone at all so I am not exactly sure what is going on. I mean, I understand that I might need it for my new desktop software, but then why am I able to cancel out and seemingly be able to still work within for sync's, backups, etc...? Will I need to call me carrier? Any help is much appreciated.
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Old 08-27-2008, 04:01 AM   #2 (permalink)
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I doubt your carrier is going to be able to do much for you. Can you seriously not remember whether or not you set a password? Wish I could help more, I'm sure another member will have advice for you.

Quote:
Is there a way for me to safely reset this without losing data or setting or anything?
It wouldn't be very secure if there was...
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Old 08-27-2008, 04:15 AM   #3 (permalink)
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There is nothing the carrier can do. The KeyStore cannot be reset without wiping all of your personal data. I had the same issue and it resulted in a wipe. I did eventually remember the password, though.
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Old 08-27-2008, 06:12 AM   #4 (permalink)
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i had a recent issue with needing a password to get into the rove screen viewer thingymabob.

in the end the password it was asking for was my pin number related to the sim card.

before i got by BB i used to have a nolia n73 and that used to have a pin when switching on. I changed the BB setting to not require it and whenever i reboot i don't have to use it but this rove thingy asked for a pin.

using that 4 digit pin got me past that point.

don't know if it applies to your situation but it may.
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Old 09-07-2008, 05:45 AM   #5 (permalink)
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I could have sworn that when setting things up with my BB that it asked me for a password. Maybe that was just my "att.blackberry" account I am thinking of. If I never set one, then should this even be asking for it? So no way just to reset it at all? And lastly, if it is my PIN, is it just the 4 letter deal on the card itself?

Thanks much for the input!
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