BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-02-2008, 12:22 PM   #1 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Call log problem 8310

Please Login to Remove!

I used to be able to click on my call log and see a list of who called and who I called, scroll to one on the list, and call, delete, or text them. Now, out of the blue, I get colored phone images in front of each log entry and no matter which one I select, it brings up only the top number to do anything with.

Any ideas what happened here and how I can get it back to the way it was?

Thanks.
Offline  
Old 09-02-2008, 12:25 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Go into the phone app. Hit the menu key and select Options . Then select General Options. Scroll down to "Phone List View." Try the other options that are available there.
Offline  
Old 09-02-2008, 03:52 PM   #3 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Still having Call log problem 8310

Thanks for the reply John.

Unfortunately, none of those options changed anything.
Offline  
Old 09-02-2008, 10:12 PM   #4 (permalink)
CrackBerry Addict
 
JaguarXJ7's Avatar
 
Join Date: Nov 2005
Location: Halifax
Model: 9810
OS: 7.1.0.714
Carrier: Rogers
Posts: 554
Post Thanks: 4
Thanked 0 Times in 0 Posts
Default

Try a battery pull while phone is powered on.
__________________
Regards, Jag

"Torch 9810 + Playbook 64gb"
Offline  
Old 09-03-2008, 10:32 AM   #5 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Call log problem 8310 SOLVED

Well, the battery pull while the phone was on didn't seem to work, at first. But I then went into the Phone Options/General Options and changed the Phone List View to Most Recent and everything is back to normal.

Thanks for both of your replies. Together, problem solved!
Offline  
Old 09-03-2008, 11:27 AM   #6 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Isn't that what I suggested in my first reply that you said didn't work?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.