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Old 09-04-2008, 01:02 PM   #1 (permalink)
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Default new with BB 8310 curve need help

Please Login to Remove!

Can some one held me please. I want to disabled the password but 4.5 os not let me do it. Please help.
How can I get my 8310 read the Micro 4G SD card. How can I format the SD card using the BB 8310
Thanks
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Old 09-04-2008, 01:07 PM   #2 (permalink)
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1. The OS 4.5 is not what's preventing you from disabling the password. You have an IT policy on your device. Was this device given to you by your company?

2. Your 8310 will read the microSD card just by inserting the card. You may have IT policy blocking this feature as well.

3. You go to Options >Media Card. Hit the menu key and select "Format Card."
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Old 09-04-2008, 01:08 PM   #3 (permalink)
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Can you provide a bit more info? If you are on a corporate BES (Blackberry Enterprise Server), you may not be able to disable the password due to an IT policy.

As for the sd card, should just be a matter plugging it in. Should be able to format it once it is recognized.

you might want to insert the card, then do a battery pull while the phone is on, let it reset and go from there. might solve the card recognition problem.
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Old 09-04-2008, 01:09 PM   #4 (permalink)
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Sorry, was typing the same thing as JC. He must be a faster typer!
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Old 09-04-2008, 01:26 PM   #5 (permalink)
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Default my BB 8310 is have IT policy do you know how to reset it?

corporate BES (Blackberry Enterprise Server), you may not be able to disable the password due to an IT policy.
Do you know how to reset IT policy? please help.
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Old 09-04-2008, 01:27 PM   #6 (permalink)
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If you are on a corporate BES you cannot disable the IT policy. You are stuck with it as a corporate device.
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Old 09-04-2008, 01:33 PM   #7 (permalink)
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Default the BB 8310 from my friend how can i find out is on a corporate BES

Please help.
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Old 09-04-2008, 01:37 PM   #8 (permalink)
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I'm trying to help you! Is the device still being used on the BES?
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Old 09-04-2008, 01:50 PM   #9 (permalink)
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Default No I own it now personal use only

I own the bb 8310 and used only for personal.
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Old 09-04-2008, 01:53 PM   #10 (permalink)
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Ok...Do you already have OS 4.5 on the device? If so use Method 1 in this post:

http://www.blackberryforums.com/gene...ve-policy.html

If you don't have OS 4.5, I suggest upgrading to 4.5 and then going back to do Method 1.
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Old 09-04-2008, 01:57 PM   #11 (permalink)
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where can I get the JL_Cmder's "resettofactory"
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Old 09-04-2008, 02:02 PM   #12 (permalink)
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In my signature.
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Old 09-04-2008, 02:08 PM   #13 (permalink)
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Thank alot, but can you tell me how to run that software? run it from my desktop or using the DM, do I need to plug my bb to my computer?
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Old 09-04-2008, 02:17 PM   #14 (permalink)
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Install JL_Cmder on your computer. Plug in your BB and then run JL_cmder and use the resettofactory command.
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Old 09-04-2008, 02:21 PM   #15 (permalink)
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Hi John,
I'm able to remove the IT lock. Thank you very much for your help.
Have a great day. Nice to chat with you
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