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Old 09-04-2008, 02:05 PM   #1 (permalink)
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Default Loading Hourglass, then all messages gone???

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My phone has done this twice in the past 2 days. I will go to use it, unlock the keys, and the hourglass will start to spin in the middle of the screen. It wont let me do anything for a while. Then when it does stop spinning, all my messages and my call log have been deleted somehow.
This seemed to happen after I downloaded Guitar Hero III Mobile, idk if its just a coincidence or if it is linked.
This phone is new, got it on July 31st, my second one after the first one had a cracked camera lens. Anybody know whats going on?
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Old 09-04-2008, 02:06 PM   #2 (permalink)
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It sounds like you are very low on memory.

What is your file free Options > Status?

Pull the battery and check again. Post your results back here.

Also, follow these links to prevent this issue from happening.

http://www.blackberryforums.com/gene...ee-memory.html

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ

Last edited by jsconyers : 09-04-2008 at 02:08 PM.
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Old 09-04-2008, 02:12 PM   #3 (permalink)
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Before I took the battery out, it said File Free = 0 Bytes
After I took the battery out, it said File Free = 14507042 Bytes

What does this mean?
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Old 09-04-2008, 02:14 PM   #4 (permalink)
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That means you had no free memory available. The device started deleting messages and call logs to try to make available space on the device.

Refer to the links posted.

Welcome to the forums and good luck
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Old 09-04-2008, 02:25 PM   #5 (permalink)
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Wow thanks man, this forum is so much nicer than other forums I have been on
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Old 09-04-2008, 02:27 PM   #6 (permalink)
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We aim to please!
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Old 09-04-2008, 02:28 PM   #7 (permalink)
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You're welcome.

There's tons of useful information here. Also check out BlackBerry FAQ - BlackBerryFAQ!
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