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Old 09-08-2008, 11:02 AM   #1 (permalink)
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Default 8310 keeps shutting off at random

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Help: My 8310 has started to randomly turn off throughout the past week now and it only seems to be getting worse. I go to touch a button on my phone and its off or the red light used when recieving messages is solid but the phone is off. I normally have to take the battery out and put it back in to reset the phone. Any suggestions?
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Old 09-08-2008, 11:11 AM   #2 (permalink)
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Check your File Free first... options > status.

What is there?
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Old 09-08-2008, 11:13 AM   #3 (permalink)
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File Free = 20524916 Bytes
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Old 09-08-2008, 11:15 AM   #4 (permalink)
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Has the device be exposed to water or moisture? Has it been dropped?
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Old 09-08-2008, 11:16 AM   #5 (permalink)
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Several things cause this:

1. OS 4.5 has issues with the media card sometimes.
2. Check to make sure your sim card is properly inserted and locked.
3. Have you loaded any 3rd party themes or applications?
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Old 09-08-2008, 11:20 AM   #6 (permalink)
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It has been dropped before and I have themes installed from the internet no other applications.
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