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Old 09-08-2008, 01:08 PM   #1 (permalink)
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Default AIM - someone clear this up for me please

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www.blackberry.com/aim

what exactly is the deal here? i have had ATT curves and other models, VZW curves and other models, even a Sprint/Nextel 7100 at one point, and the aim link above always says my device does not meet the requirements. assuming that this time it must be vzw that was blocking the install, i contacted them and they said nope, not them. so what is the real story? and is there a way to get aim to install on the vzw curve?
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Old 09-08-2008, 01:59 PM   #2 (permalink)
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Wirelessly posted (BB 8330)

VZW does not support the AIM from RIM you would have to use there app, which uses sms and it very antiquated or you could use and third party one like Bee Jive.
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Old 09-08-2008, 02:01 PM   #3 (permalink)
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how is it being blocked though? i would like to find a way around this if possible
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Old 09-08-2008, 02:14 PM   #4 (permalink)
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I believe it is blocked by not sending the service book to your device.
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Old 09-08-2008, 02:20 PM   #5 (permalink)
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I'm getting the same error and I'm on AT&T. It's not a VZW issue.
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Old 09-08-2008, 02:50 PM   #6 (permalink)
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I know when you atempt to download it on VZW, at the bottom it says VZW does not support AIM at this time.
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Old 09-08-2008, 02:54 PM   #7 (permalink)
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correct. attached is the actual aim application AND aim service books. you can use DM to install aim, and then restore the service books to your device using backup/restore (you then have to resend your normal service books as the restore will overwrite them)

however this still doesnt work for me... others have posted that it DOES work
Attached Files
File Type: zip aim.zip (271.7 KB, 21 views)
File Type: zip aim service books.zip (603 Bytes, 27 views)
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Old 09-08-2008, 02:55 PM   #8 (permalink)
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I know it works for AT&T, I have not heard of it working on VZW.
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Old 09-08-2008, 03:17 PM   #9 (permalink)
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Quote:
Originally Posted by zerog46 View Post
I know it works for AT&T, I have not heard of it working on VZW.
Well I'm on AT&T and it doesn't work.
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Old 09-08-2008, 03:42 PM   #10 (permalink)
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You could try Webmessenger which is now free.
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Old 09-08-2008, 03:57 PM   #11 (permalink)
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Quote:
Originally Posted by mckinneycm View Post
Well I'm on AT&T and it doesn't work.
I mean the service book work around.
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Old 09-08-2008, 05:12 PM   #12 (permalink)
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Quote:
Originally Posted by jjd228 View Post
www.blackberry.com/aim

what exactly is the deal here? i have had ATT curves and other models, VZW curves and other models, even a Sprint/Nextel 7100 at one point, and the aim link above always says my device does not meet the requirements. assuming that this time it must be vzw that was blocking the install, i contacted them and they said nope, not them. so what is the real story? and is there a way to get aim to install on the vzw curve?
So, in doing some research, I found out that you have to connect the BB to your PC and then go to this website from your PC. It will then detect your BB and install the AIM client.
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Old 09-08-2008, 05:21 PM   #13 (permalink)
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Quote:
Originally Posted by mckinneycm View Post
So, in doing some research, I found out that you have to connect the BB to your PC and then go to this website from your PC. It will then detect your BB and install the AIM client.
Have you been able to get it to work.
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Old 09-08-2008, 05:27 PM   #14 (permalink)
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Quote:
Originally Posted by zerog46 View Post
Have you been able to get it to work.
I don't know if it works. I was just helping out the OP. I don't use AIM, so I'm not going to install it.
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Old 09-08-2008, 05:29 PM   #15 (permalink)
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I tried and still says unsuported device. Oh well.
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Old 09-08-2008, 07:26 PM   #16 (permalink)
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I don't have 10 posts, so I can't link to the thread I created on this. Here's the nuts and bolts of it though.

"Ok, while I thought I had it successfully working, I was wrong. Shortly after I posted I had it working, it wasn't again so I spent the last 4 days troubleshooting, testing and interrogating everyone I could to get a definitive answer why. I finally found someone very high up that knows this technology very well and explained it to me in great detail.

Here's my findings: Basically, the device needs two "keys", for lack of a better term, for any type of service to work (BIS, BES, IM services, etc..). One is the service book, which we are all aware of, the second is called an account tag, which is SIM and carrier specific. Without going into detail, the long and short of it is that AIM isn't allowed on the AT&T network per carrier agreements and if someone was to somehow enable the tag for an AT&T device, auditing at RIM would automatically remove the account tag for AIM within days because of the strict licensing agreements between carriers and providers.

I apologize I didn't update this sooner as I know how frustrating it can be to frantically search the 'net for answers and continually hit brick walls. I was hoping to have good news for everyone with detailed instructions, but unfortunately, this is a showstopper.

I plan on following up on this and will advise if and when they plan to allow the service, unless someone beats me to it "
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