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Old 09-09-2008, 10:07 AM   #1 (permalink)
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Hi Guys-
I posted this problem a while ago but here it is.

I used to have the Pearl and I would get my work email on there. I was never on the BES and don't want to be. Now, I switched to the Curve and could set up the other emails (gmail) through TMobile but cannot set up the work email. We did just switch the exchange server, and have called TMo to set this up, but nothing works. I would let it go, but email inbox is flooded with BB network emails that there is a message that is coming through to some BB.

I do have a folder for the work email on the Curve (when I did the switch device wizard from Pearl) but no new email in coming in there.

Thoughts?
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Old 09-09-2008, 12:42 PM   #2 (permalink)
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does your work email use a specific domain?
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Old 09-09-2008, 12:47 PM   #3 (permalink)
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Quote:
Originally Posted by khushaliim View Post
Hi Guys-
I posted this problem a while ago but here it is.

I used to have the Pearl and I would get my work email on there. I was never on the BES and don't want to be. Now, I switched to the Curve and could set up the other emails (gmail) through TMobile but cannot set up the work email. We did just switch the exchange server, and have called TMo to set this up, but nothing works. I would let it go, but email inbox is flooded with BB network emails that there is a message that is coming through to some BB.

I do have a folder for the work email on the Curve (when I did the switch device wizard from Pearl) but no new email in coming in there.

Thoughts?

Can you please try re-stating the section about your email inbox being flooded with BB Network emails? Which mechanism were your previously using? BIS or perhaps the Re-Director? If you were using redirector you will need to update settings on the PC using Desktop Manager.

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Old 09-09-2008, 12:51 PM   #4 (permalink)
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If your workplace allows POP or IMAP access, you should be able to get work email via BIS.
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Old 09-09-2008, 01:31 PM   #5 (permalink)
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hi all-

To answer the questions:

1) Yes, there is a specific domain that we use and I have tried setting that up but get the error that the email account cannot be verified. I spoke to my company and they have given me the credentials that fit, but nothing works.

2) The network emails are from BB stating that there was a message that is being processed to my BB (one for every email that comes through to my Inbox). I used to use BIS - redirector to sync the emails too, but since this issue arose where I am not getting the emails, I just reinstalled DM to not install BES or redirector. And still no luck.

3) How do I check to see if I can get access to POP?
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