BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-09-2008, 07:33 PM   #1 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: Optus
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unopened email msg icon

Please Login to Remove!

My screen indicates that I have 3 unread emails in one of my two email setups. Not true - the folder is empty, but the icon remains. I have the unit set up so that all msgs received (2 email addresses and one SMS) arive in the same folder. When new msgs arrive the number is added to the 3 on the screen. This is not affecting the performance of the unit, but it is annoying. I have tried turning power off, deleting all msgs from all 3 folders, and removing battery ... no success. Can anyone help? Regards from Sydney.
Offline  
Old 09-09-2008, 07:36 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,681
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

Have you checked "Saved Messages?"
Offline  
Old 09-09-2008, 07:44 PM   #3 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: Optus
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you John. Problem solved. I knew there would be an easy answer that would make me feel like a goose I appreciate your help.
Offline  
Old 09-09-2008, 08:52 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,681
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

You're not the first.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.