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Old 09-11-2008, 02:18 AM   #1 (permalink)
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Default Help!! 8310. Need Jivetalk to work

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I recently bought an 8310 that im using with Tmobile. I downloaded Jive talk but when i open it i get a message saying:"java.lang.NullPointerException,null"
I did some research and i found out that i need Docs to go to make it work.
My phone currently has OS 4.5.0.37. I downloaded what i thought were updates that have Docs to go. When i opened desktop manager, it didnt recognize the updates that i downloaded. Is this because i have the most current version?? what am i doing wrong??? id really appreciate it if someone can help me get Jivetalk to work, thats one of the most important Apps that i use. Please help
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Old 09-11-2008, 09:15 AM   #2 (permalink)
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make sure you have the nweest software on your computer. broswe to c:/program files/ common files/ RIM. look through that folder for "vendor.xml" delete this, reboot, and try to reconnedt theough DTM. this should find the software ad allow Doc to Go to be added
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Old 09-11-2008, 03:19 PM   #3 (permalink)
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Thanks, that worked......4 days and i finally got it working, Thanks alot
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