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Old 09-11-2008, 03:09 PM   #1 (permalink)
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Default Desktop Manager failure and strange error code

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First of all I have an 8310 and ugraded to v4.5.0.55 and Desktop Manager 4.6 several weeks ago. I use the version w/o Media.

Today my computer was off because security updates were automatically installed to my Latitude D400 running XP.

I booted up and logged on and ogt an error message from Desktop Manager that indicated that it needs Microsoft DCOM98 version 1.3 or later to be installed.

I went to the Microsft site and downloades the file but got an error message that it can only be installed on a Win 98 machine, then it aborted.

I went to the BB site and redownloaded 4.6, reinstalled to repair, with no luck.

My supposition is that the Microsoft update somehow has had an effect on the process. Any ideas what to do?

Last edited by cigarman : 09-11-2008 at 03:12 PM.
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Old 09-12-2008, 09:11 AM   #2 (permalink)
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anyone????????
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Old 09-12-2008, 10:19 AM   #3 (permalink)
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I got an answer from smaug on Crackberry forums and thought I should post it here in case someone else has this problem:

The Desktop Manager is running in Windows 95 or Windows 98 compatibility mode.

Resolution

Complete the following steps:

1. On your desktop, right-click the Desktop Manager icon and click Properties.
2. Click the Compatibility tab and clear the run this program in compatibility mode for check box.
3.
Click Apply and OK.


I did not change the compatibility mode and can't figure how it got set but when I did this, it ran as normal.
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