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Old 09-14-2008, 02:54 PM   #1 (permalink)
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Default Unable to Open Attachments

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I'm not sure if this happened after I upgraded to .77 or after I did John's BB Memory Optimization. But I know I did both pretty much at the same time. Anyways, I'm have a problem opening attachments. I click on it in my email and it does nothing. No menu or anything as if it wasn't there....but it is. Anyone have any thoughts...or have the same issue? I'm using empower email viewer by the way, not BB's html viewer if that makes any difference.
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Old 09-14-2008, 03:00 PM   #2 (permalink)
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What is the attachment you are attempting to open, what file type.

In Options > Advanced > Applications, do you have BlackBerry Attachment Service listed?
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Old 09-14-2008, 03:14 PM   #3 (permalink)
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Its a jpeg. I think I just realized that empowers the problem. I switched back over to BB html viewer and resent a new email with the same attachment and now I can open it. Unless someone with .77 can verify otherwise, it seems empower and .77 don't play nice. I'll drop them an email and see what they say.
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