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Old 09-15-2008, 02:45 PM   #1 (permalink)
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Model: 8330
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Default Using phone as a modem

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Hi,

I installed Sprint Smartview. I also have Desktop Mgr installed and I use a 8330 phone.. When I launch Smartview it appears to verify a signal and indicates 8o% strength. But when I press the "Connect" button I get an error message that an "external connection is already present." I get this message even when I disconnect my Cox modem.
Am I missing something in the setup?

Thanks, Michael
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